--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # ServiceNow Otto for Enterprise Architecture (EA) release notes # ServiceNow Otto for Enterprise Architecture (EA) release notes {#ariaid-title1} Release version: Store Updated August 6, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of ServiceNow Otto for Enterprise Architecture (EA) Release Notes ServiceNow Otto for Enterprise Architecture (EA), formerly known as Now Assist for EA, leverages Generative AI (GenAI) to enhance enterprise architecture management within the ServiceNow platform. It provides AI-driven capabilities such as natural language querying, architectural decision record summarization, diagram generation, and impact analysis. Through ongoing updates, the application integrates third-party AI models and improves user experience with new features and stability enhancements. Show full answer Show less ## Key Features * **Natural Language Querying:** Use the Enterprise Architecture query agent to ask complex multi-condition questions, perform quarterly trend comparisons, and analyze impacts such as application decommissioning. * **AI Model Providers:** Default AI model provider shifted from Now LLM to Azure OpenAI, with support for third-party AI models including GPT-5.4 mini, Gemini 3.5 Flash, Google Gemini, AWS Claude, and more, offering flexibility in AI capabilities. * **Diagram and Visualization Enhancements:** Generate business process maps by uploading images, create and compare versions of enterprise architecture diagrams, and summarize diagram changes. * **Business Application Insights:** AI-generated insights now include contextual information automatically based on the source page, improving relevance. * **Architectural Decision Records (ADR):** Summarize and refine ADRs with AI to produce more targeted and actionable documentation. * **Security and Role Management:** ACLs implemented for AI agents and role restrictions added to Now Assist skills to ensure secure access control. * **Rebranding:** The product name changed from Now Assist for Enterprise Architecture to ServiceNow Otto for Enterprise Architecture to reflect the rebranding initiative. ## Key Outcomes * Improved efficiency in managing enterprise architecture data through AI-powered summarization, querying, and visualization. * Enhanced decision-making enabled by AI-generated insights and impact analyses tailored to business applications and architectural records. * Greater flexibility and choice in AI models to suit organizational needs and preferences. * Stronger security posture with controlled access to AI features and data. * Seamless integration with Enterprise Architecture Workspace, enabling direct navigation to linked records and intuitive interaction with query results. Version history for the ServiceNow Otto for Enterprise Architecture (EA) application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 7.5.2 - August 2026 : * New: Added support for linked text in Enterprise Architecture query agent responses. Selecting a linked record opens that record directly in Enterprise Architecture Workspace. * Changed: Rebranded Now Assist to ServiceNow Otto. The product name Now Assist for Enterprise Architecture is updated to ServiceNow Otto for Enterprise Architecture as part of the rebranding initiative. {#store-itbm-rn-now-assist-ea__ul_qmt_xv5_bkc} Version 7.5.1 - August 2026 (Zurich) : * New: Added support for linked text in Enterprise Architecture query agent responses. Selecting a linked record opens that record directly in Enterprise Architecture Workspace. * Changed: Rebranded Now Assist to ServiceNow Otto. The product name Now Assist for Enterprise Architecture is updated to ServiceNow Otto for Enterprise Architecture as part of the rebranding initiative. {#store-itbm-rn-now-assist-ea__ul_j1l_npc_ckc} Version 7.4.1 - July 2026 (Australia) : * New: * Default AI model provider for the Now Assist for Enterprise Architecture skills changed from Now LLM to Azure Open AI * Added support for third-party AI models: GPT-5.4 mini and Gemini 3.5 Flash * Changed: The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. Version 7.4.0 - July 2026 : * New: * Default AI model provider for the Now Assist for Enterprise Architecture skills changed from Now LLM to Azure Open AI * Added support for third-party AI models: GPT-5.4 mini and Gemini 3.5 Flash * Use the Enterprise Architecture query agent to ask natural language questions about your enterprise architecture portfolio. The agent supports multi-condition queries, quarterly trend comparisons, and impact analysis for scenarios such as application decommissioning, and suggests related questions after answering. * Generate a business process map (BPM) diagram in the Enterprise Modeling \& Visualization by uploading an image of an existing process diagram. * Changed: The Now LLM Service is no longer the default model provider for new or inactive AI assets. A third-party LLM is now selected by default, while existing configurations using the Now LLM Service continue unchanged. The Now LLM Service is still available for manual selection. Version 7.3.1 - June 2026 : * New: * Use the Enterprise Architecture query agent to ask natural language questions about your enterprise architecture portfolio. The agent supports multi-condition queries, quarterly trend comparisons, and impact analysis for scenarios such as application decommissioning, and suggests related questions after answering. * Generate a business process map (BPM) diagram in the Enterprise Modeling \& Visualization by uploading an image of an existing process diagram. {#store-itbm-rn-now-assist-ea__ul_qvj_13w_ljc} Version 7.1.0 - March 2026 : * New: Added support for AI Data Explorer and Query Generation skills to enable natural language querying and analysis of Enterprise Architecture Workspace dashboard widgets. * Changed: * Business application insights are now context-aware, automatically including relevant information from the source page from where you are generating insights. * Diagram change analysis now allows comparison between any two diagram versions, not just adjacent versions. {#store-itbm-rn-now-assist-ea__ul_fz2_tyz_m3c} Version 7.0.3 - January 2026 : Fixed: Enhanced AI Skill Stability - Improved the reliability of AI-powered features to ensure a smoother experience. Version 7.0.1 - December 2025 : * New: * Added the diagram change analysis Now Assist skill to compare different versions of a diagram and summarize the changes * Added the refine text Now Assist skill that helps to elaborate or shorten the text context of a record field {#store-itbm-rn-now-assist-ea__ul_vkx_ldz_mhc} * Changed: * View the business application source fields on the skills configuration page, based on which the business application insights are generated * Role restrictions added to default roles associated with all Now Assist for EA skills. {#store-itbm-rn-now-assist-ea__ul_hsm_mdz_mhc} Version 6.0.1 - October 2025 : Changed: Updated LLM prompts for ADR Doc Summarization and Actions skill. {#store-itbm-rn-now-assist-ea__latest-store-itbm-rn-now-assist-ea} {#store-itbm-rn-now-assist-ea__latest-store-itbm-rn-now-assist-ea} Version 1.1.2 - October 2025 : New: * Implemented security in Now Assist AI agents with access control lists (ACLs). Changed: * Updated LLM prompts for ADR Doc Summarization and Actions skill. Fixed: * Issue in fetching the related records for a business application, while creating a diagram using the Generate enterprise architecture diagram agent. Version 6.0.0 - September 2025 : * New: * Generate insights for business applications using the Now Assist skill, Business Application Insights * Refine Architectural Decision Record (ADR) summaries by providing prompts to generate more targeted, relevant, and actionable summaries {#store-itbm-rn-now-assist-ea__ul_x5c_dm5_ngc} Version 3.0.0 - August 2025 (Yokohama) : * New: * Support for third-party small or large language model with any Now Assist for Enterprise Architecture (EA) skill or AI agent. The supported LLMs are: * Google Gemini * AWS Claude * Azure OpenAI {#store-itbm-rn-now-assist-ea__ul_pmh_b45_bgc} {#store-itbm-rn-now-assist-ea__ul_czd_b45_bgc} Version 1.1.1 - June 2025 (Xanadu) : New: Support for Now LLM. Version 1.4.0 - May 2025 : New: Support for Now LLM. Version 1.1.0 - March 2025 : Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise architecture diagrammer AI agent. Version 1.0.0 - February 2025 : Now Assist for Enterprise Architecture (EA) drives customer value faster by utilizing the power of Generative AI (GenAI) to summarize, shorten, or elaborate architectural decision records (ADR) in the Enterprise Architecture Workspace.