---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Healthcare Operations Orchestration release notes

# Healthcare Operations Orchestration release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow®
Healthcare Operations Orchestration application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 1.4.0 - September 2026
:
    * New
      * Care Team Activities Playbook --- a guided, step-by-step experience for authoring daily activity task plans for recurring care team operational work.
        * Template details step for defining a plan's purpose and details.
        * Care team case configuration step for defining the case generated by the plan.
        * Care team task configuration step for defining the tasks generated by the plan.
        * Team and unit selection showing the list of applicable care teams for assignment.
        * Automatic generation of care team cases and tasks for the selected units.
        * PWM scheduling integration for automated recurrence of daily activity plans.
        * Review step showing all plan components before publishing.
        * Edit-and-publish step allowing an agent manager to amend plan details and publish the finished template.

Version 1.2.0 - June 2026
:   Version bump only

Version 1.1.0 - May 2026
:
    * New: Data Archival Policies: Archival policy records for Orchestration Cases (ORC) and Orchestration Tasks (ORT) enable automated data lifecycle management, supporting record retention and data governance requirements.
    * Enhanced:
      * Playbook Review Stage
        * Plan Review Summary Layout: The plan review summary page now displays task template items with an updated layout, improving readability and navigation during the playbook review workflow.
        * Edit and Publish: From within the playbook review activity, plan authors and agent managers can edit template details inline and publish the template directly, streamlining the review-to-publish workflow.
        {#store-rn-healthcare-ops-orch__ul_xmy_3jc_cjc}
      * Associated Organizations on Template Items: Template item records now display a related list of associated service organizations, giving plan authors visibility into which organizational units a template item applies to.
      * Care Team Portal URL Routing: URL mapping for the Care Team Portal ensures navigation links route correctly across portal pages.
      {#store-rn-healthcare-ops-orch__ul_hdc_jjc_cjc}

Version 1.0.0 - March 2026
:   Healthcare Operations Orchestration is an application that enables operational leaders and care team managers to coordinate complex, multi-department healthcare operations through orchestration cases, task plan templates, and
    playbook-driven workflows integrated with Planned Work Management (PWM).