Now Assist for Sales Customer Relationship Management release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Now Assist for Sales Customer Relationship Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.1.3 - June 2026
    New dependant plugin - Opportunity Management AI Features added.
    Version 1.1.1 - April 2026
    Maintenance release. Contains internal code updates with no impact to existing functionality or user-facing behavior.
    Version 1.1.0 - March 2026
    Name of application is changed from "Now Assist for Sales and Order Management (SOM)" to "Now Assist for Sales Force Automation (SFA)".
    Version 1.0.7 - March 2026
    Name of application is changed from "Now Assist for Sales and Order Management (SOM)" to "Now Assist for SFA".
    Version 1.0.6 - January 2026
    Changed: Making it compatible with latest version of Platform and SDR AI Agent.
    Version 1.0.5 - October 2025
    Extended the support for GPT-OSS model
    Version 1.0.4 - September 2025
    New: Support for Virtual SDR AI agent
    Version 1.0.1 - May 2025
    Now Assist for Sales and Order Management (SOM) delivers AI-powered insights and automation to drive faster, smarter sales and order processes.