---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

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    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

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bundleId :

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---

# ServiceNow Otto for Sales Customer Relationship Management for Telecommunications release notes

# ServiceNow Otto for Sales Customer Relationship Management for Telecommunications release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow Otto for Sales Customer Relationship Management for Telecommunications application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.1.7 - September 2026
:
    * Fixed:
      * Version support upgraded to BP0 and AP6
      * Dependent app version updated to support same engines
      {#store-rn-som-now-assist-som__ul_yz4_4xw_lkc}

Version 1.1.6 - August 2026
:
    * New: Fluent-based development support has been added.
    * Changed: The app has been renamed from "Now Assist for Sales Force Automation (SFA)" to "ServiceNow Otto for Sales Automation"

Version 1.1.5 - July 2026
:   Changed: Some details related to the dependency for this plugin

Version 1.1.3 - June 2026
:   New dependant plugin - Opportunity Management AI Features added.

Version 1.1.1 - April 2026
:   Maintenance release. Contains internal code updates with no impact to existing functionality or user-facing behavior.

Version 1.1.0 - March 2026
:   Name of application is changed from "Now Assist for Sales and Order Management (SOM)" to "Now Assist for Sales Force Automation (SFA)".

Version 1.0.7 - March 2026
:   Name of application is changed from "Now Assist for Sales and Order Management (SOM)" to "Now Assist for SFA".

Version 1.0.6 - January 2026
:   Changed: Making it compatible with latest version of Platform and SDR AI Agent.

Version 1.0.5 - October 2025
:   Extended the support for GPT-OSS model

Version 1.0.4 - September 2025
:   New: Support for Virtual SDR AI agent

Version 1.0.1 - May 2025
:   Now Assist for Sales and Order Management (SOM) delivers AI-powered insights and automation to drive faster, smarter sales and order processes.