---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Recommended Actions - Advanced release notes

# Recommended Actions - Advanced release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Version history for the Recommended Actions - Advanced application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 15.0.4 - September 2026
:   New: Recommended actions now support new guidances, 'Attach Knowledge' and 'Relevant Case' for AI Search results that surface on the CRM workspace.

Version 14.0.0 - June 2026
:
    * New:
      * Java 21 compile upgrade -- The Recommended Actions application has been upgraded to compile with Java 21, ensuring platform compatibility and performance improvements.
      * Role inheritance \& ACL review in the base system -- Role inheritance and ACL configurations in the base system have been reviewed and aligned for subscription-based access control.
      * Accessibility (A11y) improvements -- Core UI and seismic components now meet WCAG 2.2 AA standards, including 400% zoom and reflow support for improved accessibility compliance.
      * Agentic Workflow Enhancement -- Dynamic search terms can now be passed as Guidance input to support agentic workflow execution in Recommended Actions.

Version 13.0.1 - March 2026
:
    * New: The total number of search results is displayed in the AI search tab of the Recommended Actions Contextual side panel when Hybrid Search is enabled.
    * Fixed: Minor fixes for this release.
    {#store-rn-csm-recommended-actions-advanced__ul_hqv_fww_l3c}

Version 12.0.1 - December 2025
:   Fixed: Minor fixes for this release.

Version 11.0.2 - September 2025
:
    * Fixed:
      * The field recommendations now display correctly upon page refresh.
      * The search results now update correctly when you select a source or facet filters on the Search page.
      * The default timeout for similarity resource generator has been increased.
      {#store-rn-csm-recommended-actions-advanced__ul_pz4_bm5_ngc}

Version 11.0.1 - August 2025
:
    * Improved the TI/ML error logs to identify issues in the RA x TI/ML integration.
    * Minor bug fixes for this release.

Version 10.0.2 - May 2025
:   New: Added more support for logging in task intelligence resource generator type.{#store-rn-csm-recommended-actions-advanced__latest-store-rn-csm-recommended-actions-advanced}
{#store-rn-csm-recommended-actions-advanced__latest-store-rn-csm-recommended-actions-advanced}

Version 9.0.1 - February 2025

:   Added threshold on timeout of ML prediction API calls when called from recommended actions framework via system property.

Version 8.0.2 - November 2024
:
    * Added TI Similarity with Trend resource generator type
    * Update RA resource generator for TI similarity to handle different input/output tables

Version 7.0.2 - August 2024
:
    * New Resource Generator Type for TIAC Similarity.
    * Authoring changes for configuring Resource Generator.
    * Implementation to show active/staging solutions for Similarity/Classification.

Version 6.0.0 - February 2024
:   Changes to Task Intelligence Classification (TIC) Resource Generator to support Top N Results for classification rules.

Version 5.0.0 - November 2023
:   Uptake schema change to support simplified TI admin console flow. Allows Monitor Only configuration for each output field of Task intelligence models.

Version 4.0.0 - August 2023
:
    * Changes to Task Intelligence Classification (TIC) Resource Generator to track prediction results.
    * Changes to handle background monitoring modes for the TIC models.
    * Fixes for Similarity-based resource generator.

Version 3.0.0 - May 2023
:
    * Added support for the new resource generator of type Task Intelligence Classification.
    * Fixes.

Version 2.0.0 - November 2022
:   Fixes

Version 1.0.0 - August 2022
:   Recommended Actions - Advanced enables users to create recommendations based on Artificial Intelligence/Machine Learning models that were created using ServiceNow Predictive Intelligence.

