--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Contracts and Entitlement Workflows release notes # Contracts and Entitlement Workflows release notes {#ariaid-title1} Release version: Store Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Version history for the Contracts and Entitlement Workflows application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 15.0.1 - September 2026 : * New: * Subscription management enhancement: Renewal and amendment quotes exclude subscription lines with an early termination or down-sell action. * Changes to contract lifecycle workflows for integrating with the ServiceNow Quote Experience {#store-rn-csm-contracts-entitlement-workflows__ul_zkp_yvq_lkc} * Fixed: Minor defects Version 14.5.1 - August 2026 : Defect Fixes: Subscription renewals consolidate all VLP line items into a single renewal line. When renewing a subscription with multiple VLP products, the system merges all VLP lines into one renewal line with quantity 1, inheriting the term from the original VLP and referencing the most recent VLP line on the contract to maintain historical continuity. This simplifies the renewal process and makes it easier to manage. Version 14.4.2 - June 2026 : Enhancement: Enables users to process early renewals and early terminations on contract lines that have ramps. Version 14.2.0 - May 2026 : Defect Fixes related to contract consolidation, amendments and renewals Version 14.1.0 - April 2026 : Change: Ability to run renewal workflow in asynchronous manner when the number of lines being renewed crosses a threshold number. Version 14.0.0 - March 2026 : * New: * Consolidation of upsells and downsells into a renewal opportunity and quote. * Ability to consolidate two or more contracts during their renewal cycle. * View ramp details directly from contract line list view for subscriptions with associated quantity or price ramps. * Contract lines reflect dynamically calculated prices and contributing line items for derived price products. {#store-rn-csm-contracts-entitlement-workflows__ul_cn3_yxw_l3c} Version 13.0.0 - December 2025 : * New: * Support for auto generating renewal opportunity and quote at different times * Auto syncing of new lines on contract to existing renewal opportunity and quote * Early renewal workflow to automate termination of existing customer contract and renewing before the standard renewal date * Modify workflow enhancements to support calculation of upsell/down-sell amounts by capturing effective date for quantity modifications, and updating dates on subscriptions accordingly * Enhancements to support renewal of subscriptions with price and quantity ramps {#store-rn-csm-contracts-entitlement-workflows__ul_pls_hhq_jhc} Version 11.0.0 - August 2025 (Yokohama, Zurich) : * New: * Upsell and Downsell existing subscriptions on a contract * Contract expansion by adding new subscriptions to a contract * Modify entire contract or multiple contract lines in a single transaction * Renew product inventory-based contracts {#store-rn-csm-contracts-entitlement-workflows__ul_zcq_xp4_zfc} Version 10.0.0 - August 2025 (Xanadu) : * New: * Upsell and downgrade existing subscriptions on a contract. * Contract expansion by adding new subscriptions to a contract. * Modify entire contract or multiple contract lines in a single transaction. * Renew product inventory-based contracts. {#store-rn-csm-contracts-entitlement-workflows__ul_nqz_xp4_zfc} Version 9.0.0 - May 2025 (Yokohama) : * New: * Create renewal opportunity from contracts and entitlements * Generate renewal transactions automatically by configuring auto-renewal * Capture factors to calculate renewal markup or markdown * Expand (add new line items) contracts as part of amendments {#store-rn-csm-contracts-entitlement-workflows__ul_gqk_wb5_bfc} {#store-rn-csm-contracts-entitlement-workflows__latest-store-rn-csm-contracts-entitlement-workflows} {#store-rn-csm-contracts-entitlement-workflows__latest-store-rn-csm-contracts-entitlement-workflows} Version 8.0.0 - May 2025 (Washington DC, Xanadu) : * New: * Create renewal opportunity from contracts and entitlements * Generate renewal transactions automatically by configuring auto-renewal * Capture factors to calculate renewal markup or markdown * Expand (add new line items) contracts as part of amendments {#store-rn-csm-contracts-entitlement-workflows__ul_vyk_sb5_bfc} Version 7.0.0 - February 2025 : * New: * Create contracts and entitlements for product inventory based flows. * Manage lifecycle of product inventory based contracts and entitlements using Modify, Cancel, Suspend and Resume workflows. {#store-rn-csm-contracts-entitlement-workflows__ul_icf_yn2_d2c} Version 4.0.1 - November 2024 : * New: * Create single contract from an order with multiple lines. * Add new lines to an existing contract. * Create quotes when modifying or renewing a service contract. {#store-rn-csm-contracts-entitlement-workflows__ul_qzq_pkd_ddc} Version 3.0.1 - August 2024 : New: Includes workflow updates to manage covered products on contracts. Version 2.0.2 - May 2024 : * New: * New workflows to cancel or suspend/resume service contracts * OOB renewal workflow to capture renewal orders * Create contracts for subscription products * Changed: Contract line item structure updated to reflect product offer structure Version 1.0.1 - February 2024 : This application extends the catalog management and order management capabilities to support customer service teams in managing service contracts and entitlements.