Mobile SDK Libraries - iOS release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Mobile SDK Libraries - iOS application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.22.0 - June 2026
    • Voice Agent support
    • General stability improvements
    Version 2.21.0 - May 2026
    General stability improvements.
    Version 2.20.0 - April 2026
    General stability improvements.
    Version 2.19.0 - March 2026
    • Fixed minor issues in the NowChat SDK
    • Fixed unnecessary reload(s) in NowWeb SDK
    Version 2.18.0 - February 2026
    • Introduced Works with ServiceNow branding in the NowChat client for Mobile SDK usage.
    • Fixed minor UX issues in Virtual Agent
    Version 2.16.0 - December 2025
    Minor bug fixes.
    Version 2.15.0 - November 2025
    Minor bug fixes.
    Version 2.11.0 - July 2025
    Added new alert text icon color to NowChatThemeInterface.
    Version 2.10.0 - June 2025
    General bug fixes and stability improvements.
    Version 2.9.0 - May 2025
    Added support for on-demand theme changing.
    Version 2.8.0 - April 2025
    Added callback to expose chat Session ID when chat session is ended and the chat window is closed.
    Version 2.6.0 - February 2025
    Updated the UI for the Virtual Agent component.
    Version 2.2.0 - May 2024
    • Provide ability to start a new conversation when entering Virtual Agent.
    • Provide ability to hide the new conversation button in Virtual Agent.
    • Provide ability to end on-going conversation when exiting chat.
    Version 2.1.0 - February 2024
    • Added multi attachment upload in the NowWeb SDK
    • Added light and dark theme support in the NowWeb & NowChat SDK
    • Added Engagement Messenger in the sample app
    Version 2.0.0 - November 2023
    • The ServiceNow Mobile SDK enables you to use the capabilities of the ServiceNow platform within your standalone mobile apps.
    • With the Mobile SDK you can:
      • Allow third-party developers to access ServiceNow mobile platform APIs from iOS and Android apps.
      • Query data and embed Virtual Agent.
      • Provide simple authentication flows leveraging JSON Web Tokens for third-party apps to authenticated and unauthenticated users.
      • Embed authenticated web views.
      • Support Push Notifications triggered by ServiceNow AI Platform