Sales Territory Management release notes

Release version: Store

Updated June 11, 2026

1 minute to read

Version history for the ServiceNow® Sales Territory Management application on the ServiceNow Store.

Important:

For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version 2.3.6 - June 2026 (Australia): This release addresses minor defect fixes.
Version 2.2.5 - June 2026 (Zurich): This release addresses minor defect fixes.
Version 2.3.0 - April 2026 (Australia): This release includes: Minor enhancements to support Sales Territory on Opportunity Allocations.
Version 2.2.1 - April 2026 (Zurich): This release includes: Minor enhancements to support Sales Territory on Opportunity Allocations.
Version 2.1.0 - March 2026: New: Introduced 'Sales Territory Member' role, granting users permission to view sales territories on CRM entities such as Lead, Opportunity, Account, or Consumer.
Version 1.0.0 - December 2025: Sales Territory Management enables customers to systematically organize their sales efforts by segmenting them into distinct territories. These territories can be defined geographically, by product line, or by industry. The primary objective is to ensure that the right sales representatives address the appropriate accounts, leads, and opportunities, thereby optimizing sales activities. The focus is on dividing the market into manageable segments to ensure comprehensive and efficient coverage.