Sourcing and Procurement Operations Integration with SAP release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of Sourcing and Procurement Operations Integration with SAP release notes

    The Sourcing and Procurement Operations Integration with SAP application enables ServiceNow customers to synchronize procurement data between ServiceNow and SAP ERP systems, including SAP ECC and SAP S4 HANA. It supports sending purchase orders, receipts, returns, and related updates both synchronously and asynchronously. This integration ensures streamlined procurement workflows by automating data exchanges between ServiceNow's Sourcing and Procurement Operations and SAP platforms.

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    Key Features

    • Comprehensive SAP Integration: Supports integration with SAP ECC and SAP S4 HANA for purchase orders, updates, cancellations, blanket purchase orders, and purchase requisition lines with complex delivery and cost center split scenarios.
    • Goods Receipt and Returns Management: Enables creation and cancellation of goods receipts and handles returns efficiently within SAP using integrated subflows.
    • Enhanced Data Handling: Supports item-level mapping of purchase order details for accurate goods receipt processing, including service goods receipts in SAP HANA.
    • Improved Configurability and Roles: Introduces granular system roles and removes hard-coded timeout values to enhance flexibility and compliance with new directives.
    • Error Handling and Resubmission: Provides capabilities to resubmit errored records to ensure data consistency and reliable integration flows.
    • Use of SAP IDOC Connectors: Incorporates SAP IDOC connector support for robust message exchanges and updates related to purchase orders and goods receipts.
    • Subflow Enhancements: Includes new subflows for fetching materials from SAP ECC and improved handling of material lookups in SAP HANA.

    Key Outcomes

    • Enables seamless, automated synchronization of procurement-related data between ServiceNow and SAP systems, reducing manual effort and errors.
    • Supports complex business scenarios like partial returns, blanket purchase orders, and purchase requisitions split across cost centers and delivery addresses.
    • Improves operational efficiency by allowing both synchronous and asynchronous data flows to SAP, adapting to diverse integration needs.
    • Enhances compliance and security through adherence to directives and role-based access controls.
    • Ensures system stability and flexibility with ongoing fixes, code cleanups, and removal of deprecated fields and actions.

    Version history for the Finance Operations Management Sourcing and Procurement Operations Integration with SAP application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.0 - June 2026
    Fixed: Implemented Directive DIRS0000421 – Non-Glide Cobalt Raven ACLs in Product Code, along with the corresponding true-up support enhancements.
    Version 2.2.6 - June 2026
    • Fixed: Addressed HANA integration issues by restoring the missing Update Purchase Order HANA IDoc subflow.
    • Changed: Enhanced the Create Goods Receipt (GR) use case by mapping Purchase Order details at the item level to support the Create Service Goods Receipt action in SAP HANA.
    Version 2.2.4 - March 2026
    • Fixed:
      • Removed unnecessary log entries as part of code cleanup.
      • Replaced Purchase Order V2 actions with V4 actions.
      • Resolved Create and Update Purchase Order failures for SAP ECC and HANA IDOC integrations caused by missing Buyer Group (Purchase Group) mapping in PO header actions.
      • Added the missing cross-scope file for the SPO application.
    Version 2.2.0 - December 2025
    • New: Added Cancel Goods Receipt subflow.
    • Changed: Added granular roles to system properties in accordance with new directives.
    • Fixed: Removed hard-coded timeout values to improve configurability and system flexibility.
    Version 2.1.16 - November 2025
    Fixed: Minor fixes
    Version 2.1.14 - August 2025
    Fixed: "Look up Materials by Plants" was added to the "Fetch Materials in Hana RFC" subflow, replacing the deprecated action caused by field data type changes.
    Version 2.1.12 - June 2025 (Yokohama)
    Fixed: When a user initiates a partial return of a purchased quantity, an additional purchase order record is automatically created in the outbound table.
    Version 2.1.8 - June 2025 (Xanadu)
    Fixed: Minor UI bugs were present when submitting Purchase Orders and Good Receipts.
    Version 2.1.6 - May 2025 (Yokohama)
    Minor bug fixes.
    Version 2.1.1 - May 2025 (Xanadu)
    Minor bug fixes.
    Version 2.1.0 - March 2025
    Fixed: The ERP source field has been deprecated from the global tables (cmdb_model and cmdb_service_product_model), prompting updates to redirect ERP source details into a new ERP source mapping table.
    Version 2.0.7 - January 2025
    • New:
      • The following Sourcing and Procurement Operations objects can be sent both synchronously and asynchronously to SAP ECC and SAP S4 HANA:
        • Purchase orders
        • Updates to purchase orders, including cancel purchase orders
        • Purchase orders with handling fees
        • Blanket purchase orders
        • Purchase requisition lines are split across cost centers, custom delivery addresses, and standard delivery addresses
        • Receipts
        • Returns
    Version 2.0.6 - December 2024
    • New:
      • Enables the Outbound flow of the following Procurement Operations objects both synchronously and asynchronously to SAP ECC and SAP S4 HANA:
        • Purchase orders
        • Updates to purchase orders, including cancel purchase orders
        • Purchase orders with handling fees
        • Blanket purchase orders
        • Purchase requisition lines are split across cost centers, custom delivery addresses, and standard delivery addresses.
        • Receipts
        • Returns
    Version 2.0.5 - October 2024
    • Built Integration capabilities with SAP ECC and SAP S4 HANA with ServiceNow to perform the following actions on the entities.
    • The following Sourcing and Procurement Operations objects can be sent both synchronously and asynchronously to SAP ECC and SAP S4 HANA:
      • Purchase orders
      • Updates to purchase orders, including cancel purchase orders
      • Purchase orders with handling fees
      • Blanket purchase orders
      • Purchase requisition lines split across cost centers, custom delivery addresses, and standard delivery addresses
      • Receipts
      • Returns
    Version 1.4.0 - August 2024
    Minor fixes.
    Version 1.3.0 - July 2024
    New subflows created for data retrieval from SAP ECC - Sourcing - to Fetch Materials.
    Version 1.2.1 - January 2024

    New: Resubmit for errored records is now available in the respective plugins.

    Version 1.2.0 - December 2023
    New: IDOC now handles updates to purchase order and goods receipt.
    Version 1.1.1 - October 2023

    New: Ability to integrate using SAP IDOC connectors.

    Version 1.0.0 - July 2023

    This application provides you with the ability to send purchase orders, receipts, and returns created in Sourcing and Procurement Operations to SAP ECC and SAP S4 HANA.