Virtual Machine Management for Virtual Agent release notes

  • Release version: Store
  • Updated August 19, 2021
  • 1 minute to read

    • Version history for the Virtual Machine Management for Virtual Agent on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.2.2 - August 2021
    • New: Topics to describe, start, stop and terminate a VM for the customers who are not using Cloud Provisioning and Governance. The new topics leverage Cloud Access Interface (CAI) to take action on VM provisioned on AWS.
      • New Topics: Start VM - CAI (Template), Describe VM - CAI (Template), Stop VM - CAI (Template), and Terminate VM - CAI (Template)
      • New Role: New role (sn_managevm_va.cai_vm_user) has been added to allow users to access these topics from a Virtual Agent conversation and control unauthorized actions.
    • Changed:
      • Provision VM: Users are only shown the type of VM instances that are available for them to request.