Site Mapping for Field Service Management release notes

  • Release version: Store
  • Updated March 12, 2026
  • 1 minute to read

    • Version history for the Site Mapping for Field Service Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.1.1 - March 2026
    Fixed security issue in regards to files having empty roles.
    Version 2.0.6 - August 2025
    Fixed a cross scope issue found during MSI Security Testing: "Execute operation on script include 'SOQueryRuleUtils' from scope 'Site Mapping for Field Service Management' was denied"
    Version 2.0.4 - December 2024
    Fixed minor security bug - ACL bypass via UX Screen Condition.
    Version 2.0.3 - August 2024
    • New:
      • Support affected product flow for work order task in mobile
      • Ability to view indoor map for the affected products
    Version 1.0.1 - February 2024

    ServiceNow Site Mapping for Field Service Management provides a native mobile solution for field service technicians and contractors visiting onsite locations to perform work. Easily visualize work sites, navigate using wayfinding, and locate assets with step-by-step directions.