Version history

Version 1.0.0 - February 2025

• ServiceNow's Industrial Process Health product is a comprehensive solution designed to improve the performance, availability, and reliability of Industrial assets and processes. It provides real-time monitoring and analysis of the Industrial environment, enabling proactive insights and alerts that help prevent equipment downtime and production disruptions.
• Key features include event management, which aggregates data from various monitoring tools to identify and prioritize incidents, and production impact analysis using unified maps.
• By leveraging automation and AI-driven capabilities of OT Service Management, it streamlines incident management processes, reduces mean time to resolution (MTTR), and ensures that critical business processes remain operational and efficient, ultimately driving better asset performance and improved productivity.