---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Insurance claims release notes

# Insurance claims release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the FSO Insurance claims application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.1.2 - September 2026
:   Changed: Updated internal application components to support ongoing platform enhancements

Version 1.6.1 - August 2026
:   Changed: Updated internal application components to support ongoing platform enhancements

Version 1.4.0 - June 2026
:   New: Added child tables for indexing for Financial Case indexed source

Version 1.2.3 - April 2026
:   Updated: Added new translations for the store app, improving language support and accessibility for users in different regions.

Version 1.2.2 - March 2026
:
    * Updated:
      * Updated the read-only option to 'Strict Read Only' for read-only fields
      * Replaced direct references to the admin role with feature-specific granular admin roles to align with least-privilege access principles.

Version 1.0.5 - February 2026
:   Changed: Added aria-label to incident details heading for improved screen reader accessibility

Version 1.0.4 - August 2025
:   Fixed: Unexpected 'Continue' and 'Back' buttons visible on 'Collect inbound documents' activity for all FSO Apps (Banking and Insurance).

Version 1.0.3 - February 2025
:
    * Changed:
      * Changed the incident config table icon
      * Changed view names to make them generic
      * Updated the 'Create adjuster tasks for claim incidents' subflow to include service definition field
    {#store-rn-fso-insurance-claims__latest-store-rn-fso-insurance-claims}
{#store-rn-fso-insurance-claims__latest-store-rn-fso-insurance-claims}

Version 1.0.2 - November 2024
:   The ServiceNow Insurance claims application streamlines and automates the entire claims process with a flexible framework that adapts to any claim type without needing to create new case
    types. It allows for easy configuration of a comprehensive end-to-end claims workflow and supports complex claims requiring multiple adjusters. Additionally, it features customizable, persona-specific workspaces for improved
    efficiency.