Pre-Visit Management release notes

  • Release version: Store
  • Updated January 30, 2025
  • 1 minute to read

    • Version history for the Pre-Visit Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 9.1.2 - February 2025
    Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
    Version 8.0.1 - January 2025
    • Fixed:
      • Adjusted access to the sn_previsit_procedure_request_list table as follows:
        • Removed read/write access from sn_previsit.sm_agent role.
        • Added read/write access to sn_previsit.patient_service_agent and sn_previsit.agent_connector roles.
    Version 9.1.1 - December 2024
    • Fixed:
      • Adjusted access to the sn_previsit_procedure_request_list table as follows:
        • Removed read/write access from sn_previsit.sm_agent role.
        • Added read/write access to sn_previsit.patient_service_agent and sn_previsit.agent_connector roles.
    Version 8.0.0 - August 2024
    New: Added minor improvements to true up to the Xanadu release.
    Version 7.0.0 - May 2024
    Removed: Deprecated the old dashboards from the application.
    Version 6.0.0 - February 2024
    New: Added minor enhancements to true up to the Washington DC release.
    Version 4.0.0 - November 2023
    Changed: Dashboards have been updated with improved data visualizations and navigation.
    Version 3.0.0 - August 2023
    Minor fixes to true up to Vancouver release.
    Version 1.4.0 - May 2023
    Changed: Existing sn_customerservice.customer_data_viewer role is now contained directly under sn_previsit.agent_connector. No change to role functionality.
    Version 1.3.1 - February 2023
    • Fixed:
      • Issue where procedure request's patient 360 demographics populates incorrectly
      • Issue where changing a case state to Closed Complete or Closed Incomplete still allows for operations in the playbook to occur.
    • Removed: The 'Open list' button in playbook activities has been removed
    Version 1.2.0 - August 2022
    • New:
      • Agent connectors and contributors for procedure request cases: Administer who can act as an agent connector or contributor for procedure request cases by assigning the following roles
        • sn_previsit.agent_connector
        • sn_previsit.contributor
      • Procedure request case contributors: Create procedure request cases for your patients with contributor profile from a service portal.
      • Domain separation support in Pre-Visit Management: Use domain separation at the basic support level in Pre-Visit Management.
    Version 1.1.0 - May 2022
    Changed: Playbook experience now handles consent management changes
    Version 1.0.2 - February 2022
    Fixed: Minor bugs