Action Status Automation release notes
Version history for the ServiceNow® Action Status Automation application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
- Version 2.1.0 - June 2026
- Enabled granular viewer and admin roles for Case Type features, improving access control and administrative flexibility.
- Security enhancements to query access controls for Action Status Automation.
- Version 2.0.0 - March 2026
- The case action status feature displays the status of cases in the Case list. With this feature, customer service agents can easily identify cases that need attention.