Case Digests release notes

Release version: Store

Updated June 11, 2026

1 minute to read

Version history for the ServiceNow® Case Digests application on the ServiceNow Store.

Important:

For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version 2.1.0 - June 2026: 1. Non-Glide Cobalt Raven ACLs in Product Code - Security enhancements to query access controls for Case Digest.
Version 2.0.0 - March 2026: The case digests feature uses a configuration for case action summaries and post case reviews. The configuration determines the information from a customer service case that is captured as part of the case action summary or the post case review document. The configuration also identifies the template that is used to create the summaries and review documents.