---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# RSM - Prime release notes

# RSM - Prime release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow® RSM - Prime application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.0.0 - September 2026 (Brazil)
:   New: Java 21 compatibility

Version 1.1.1 - August 2026
:   Now Assist is becoming ServiceNow Otto. Otto is the unified AI experience through which people interact with ServiceNow's intelligence in natural language to get work done.

Version 1.0.0 - April 2026
:   RSM - Foundation delivers prime RSM AI capabilities for Retail Service Management.