Version history

Version 4.1.7 - September 2025

New: Support for creating multiple connectors of the same type.

Version 2.0.2 - March 2025

New: Added support for integration with Now Assist in Virtual Agent. Now Assist customers can receive summarized answers to their queries based on content and documents in external sources.

Version 1.0.8 - February 2025

• The External Content Connectors application helps organizations bring external data repositories into AI Search, offering a seamless and secure way to unify content across systems. With support for platforms like Confluence Cloud and Microsoft SharePoint Online, users can access both internal and external data in one cohesive search experience.
• A dedicated, user-friendly UI makes it easy for administrators to manage the entire process - from configuring connections and setting up crawls to monitoring performance and reviewing results. Flexible options allow you to define crawl schedules, refine content inclusion and exclusion rules, and map user permissions effortlessly, ensuring only authorized access to data.
• By centralizing content from multiple sources and integrating it with AI Search, External Content Connectors improve productivity, improve search accuracy, and simplify how organization can access the information they need.