Team Management for Field Service release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Team Management for Field Service on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 7.1.0 - June 2026
    Fixed Performance defect
    Version 7.0.2 - March 2026
    Changed: Modified Granular Admin Roles for Team management
    Version 6.0.3 - August 2025
    • Key Features:
      • Coral Theme uptake for Teams module in WFO
      • Latest uptake of the Shift planning changes, that includes location support for personal events.
    Version 5.1.1 - May 2025
    Coral theme support for the Team Management Module in FSM WFO.
    Version 4.0.1 - August 2024
    Accessibility improvements to adhere to WCAG 2.1AA conformant.
    Version 3.0.1 - February 2024

    No new features were added in this release; it is an uptake of the latest platform WFO features.

    Version 2.0.5 - August 2023
    Use Workforce Optimization for Field Service to manage agent schedules and breaks.
    Version 1.0.0 - February 2023
    Team Management enables Managers to monitor and measure the performance goals, schedules, tasks and other activities for the groups they manage. Field Service managers can drive engagement and efficiency, ensuring their respective groups are operating at peak performance and delivering positive customer outcomes.