Playbooks for Field Service Management release notes

  • Release version: Store
  • Updated July 31, 2025
  • 1 minute to read

    • Version history for the Playbooks for Field Service Management on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.0.5 - August 2025
    Fixed the issue where "View playbooks" button is not displayed on work order task cards
    Version 2.0.1 - February 2024
    Changes: Avoid multiple loading signs when loading the playbook.
    Version 2.0.0 - August 2023
    • New
      • Added ability to showcase Playbook on Mobile
      • Built an OOTB playbook for Work Order Task Closure as an example playbook, which showcases the ability of showing playbook in mobile
    Version 1.0.1 - April 2021
    New: Enables creation of playbooks for Field Service Management workflows