---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Process Mining for Telecommunications release notes

# Process Mining for Telecommunications release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Process Mining for Telecommunications application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 5.2.2 - September 2026
:   Maintenance release --- dependency updates only; no new customer-facing functionality in this version

Version 5.1.0 - June 2026
:   Changed process mining for telecommunications related to dependent applications

Version 5.0.0 - February 2024
:   Fixed: Change to support platform capabilities.{#store-rn-telecom-process-optimization__latest-store-rn-telecom-process-optimization}
{#store-rn-telecom-process-optimization__latest-store-rn-telecom-process-optimization}

Version 4.0.0 - August 2023

:   Dependent app.

    Changed label to Process Mining and set content pack as true for process optimization.

Version 3.0.0 - February 2023
:   Changed: Internal optimization to align to NOW engineering standards.

Version 2.0.1 - November 2022
:   Changed: Internal optimization to align to NOW engineering standards

Version 2.0.0 - August 2022 (compatible with Tokyo)
:   Changed: Dependency apps

Version 1.0.1 - August 2022 (compatible with San Diego)
:   Changed: The underlying version of Process Mining has been updated to the most recent version of Process Mining.

Version 1.0.0 - September 2021
:   Provides insight to order management process owners about order fulfillment process inefficiencies.