Microsoft Dynamics CRM spoke release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Integration Hub Microsoft Dynamics CRM spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.10.0 - June 2026
    Security patch for non-glide ACLs
    Version 1.9.0 - November 2025
    Security update: Improved system scoping privilege for better sample subflow security.
    Version 2.7.0 - October 2025

    Fixed: Security defect.

    Version 1.7.0 - September 2025
    Added required ACLs or Roles as per the AI Security Directive guidelines.
    Version 1.6.0 - March 2025
    Added 5 conversational spoke actions and subflow samples.
    Version 1.5.3 - February 2025
    • Fixed:
      • "Regarding" attribute in the Create Record action
      • Scope name issue for subflow names in scripted rest api when calling sample webhook decision table
    Version 1.5.2 - June 2023
    • Fixed: Parsing the internal name of the ""Regarding"" field of Entity :'annotations' with the right value to rectify the ""undeclared property 'objectid' error.
    Version 1.5.1 - September 2022
    Patch version of Microsoft Dynamics CRM Spoke for Integration Hub. This version includes a fix to improve the installation performance of the spoke.
    Version 1.5.0 - February 2022
    • New:
      • Added two actions:
        • Look up Accounts Stream: Retrieve accounts details from Microsoft Dynamics CRM
        • Look up Contacts Stream:Retrieve contacts details from Microsoft Dynamics CRM
    Version 1.4.0 - September 2021
    New: This version adds a sample remote table for looking up opportunities.
    Version 1.3.0 - July 2021
    • Added a sample create opportunity flow from ServiceNow to MS Dynamics CRM
    • Updated inbound sample subflow output with drag-n-droppable objects to make end users easier to create workflow
    Version 1.2.0 - June 2021
    • Output fields are now data pills so that customers can build the workflow much easier.
    • Upgrade some of the actions with datastream.
    • Consolidate and update generic create, retrieve, update, and delete records with dynamics templates and introspection
    Version 1.1.1 - May 2021
    This is a patch release for the MS CRM Dynamics spoke.
    Version 1.0.1 - February 2020
    Fixed an issue with payload parsing in subflows.
    Version 1.0.0 - November 2019
    Initial release of Microsoft Dynamics CRM spoke for IntegrationHub.