TSOM Event Management Connectors release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read
  • Version history for the ServiceNow® TSOM Event Management Connectors application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 2.5.1 - June 2026
    • New:
      • Provides a full Nokia MPN Pull Connector for Fault Management (FM) and Performance Management (PM)
      • Introduces a KPI Formula Engine with Excel import support for formula definitions
      • Supports configurable CI names and KPI nodes for Nokia MPN
      • Detects stale alarms using the alarmClearedTime field mapping
      • Binds CIs via the EventFieldMapping extension point across vendors
    • Fixed: Adds missing roles for KPI definitions and network service instances
    • Changed: Updates localization and translation strings
    Version 2.2.2 - May 2026
    This release enhances the stability, reliability, and usability of SD-WAN connectors, helping ensure smoother operations and more dependable performance. Updates also improve the accuracy and consistency of Meraki Discovery performance test results. The application has been renamed to Service Graph Connector for Meraki Telco SD-WAN to better reflect its purpose and scope. Accessibility improvements include better color contrast and zoom support up to 400%.
    Version 2.1.2 - April 2026
    This release includes bug fixes for SD-WAN connectors to improve stability and reliability.
    Version 2.0.0 - March 2026
    • New: VeloCloud events
    • Changed: Added additional metric for Cisco Meraki
    Version 1.1.3 - February 2026
    • Cisco Meraki events and metrics
    • Fortinet events and metrics
    • All connector features released this version, including TMF recovery