---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

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    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

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bundleId :

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---

# Conversational SMS Integration with Twilio release notes

# Conversational SMS Integration with Twilio release notes {#ariaid-title1}

Release version: Store  
Updated November 7, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Conversational SMS Integration with Twilio on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 4.2.0 - November 2024 (Xanadu)
:   Minor bug fixes.{#store-rn-conversational-sms-integration-twilio__latest-store-rn-conversational-sms-integration-twilio}
{#store-rn-conversational-sms-integration-twilio__latest-store-rn-conversational-sms-integration-twilio}

Version 4.1.0 - August 2024 (Xanadu)
:   Fixed: AI Search cards.

Version 4.0.1 - August 2023 (Vancouver)
:   Changed: Dependency versions.

Version 3.0.0 - February 2023
:   New: Adapter changes for SMS Authentication.

Version 2.1.0 - November 2022
:   Fixed: Localization fixes.

Version 2.0.3 - August 2022
:   Fixed: Issues with mask type and input text in the logs.

Version 2.0.2 - February 2022
:
    * New: Unified logging framework has been enabled.
    * Fixed: The unified logging backward compatibility condition.

Version 2.0.1 - October 2021
:   Fixed: Display of large and small images in cards.

Version 2.0.0 - August 2021
:
    * New:
      * START/STOP custom commands (contextual actions) for users to receive SMS notifications and stop receiving SMS notifications.
      * URL redirect to Service Portal page.
      {#store-rn-conversational-sms-integration-twilio__ul_l1f_wnt_nqb}
    * Fixes

Version 1.1.1 - February 2021
:   New: Conversational SMS integration with Twilio is added as a new messaging channel supporting Virtual Agent.

