Conversational SMS Integration with Twilio release notes

  • Release version: Store
  • Updated November 7, 2024
  • 1 minute to read

    • Version history for the Conversational SMS Integration with Twilio on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.2.0 - November 2024 (Xanadu)
    Minor bug fixes.
    Version 4.1.0 - August 2024 (Xanadu)
    Fixed: AI Search cards.
    Version 4.0.1 - August 2023 (Vancouver)
    Changed: Dependency versions.
    Version 3.0.0 - February 2023
    New: Adapter changes for SMS Authentication.
    Version 2.1.0 - November 2022
    Fixed: Localization fixes.
    Version 2.0.3 - August 2022
    Fixed: Issues with mask type and input text in the logs.
    Version 2.0.2 - February 2022
    • New: Unified logging framework has been enabled.
    • Fixed: The unified logging backward compatibility condition.
    Version 2.0.1 - October 2021
    Fixed: Display of large and small images in cards.
    Version 2.0.0 - August 2021
    • New:
      • START/STOP custom commands (contextual actions) for users to receive SMS notifications and stop receiving SMS notifications.
      • URL redirect to Service Portal page.
    • Fixes
    Version 1.1.1 - February 2021
    New: Conversational SMS integration with Twilio is added as a new messaging channel supporting Virtual Agent.