---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Individual Life Claims release notes

# Individual Life Claims release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Individual Life Claims application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.1.0 - September 2026
:   Changed: Updated internal application components to support ongoing platform enhancements

Version 1.6.0 - June 2026
:   New: Added child tables for indexing for Financial Case indexed source

Version 1.5.0 - April 2026
:   Updated: FSO now uses the native CSM Case Type Selector with Agent and User Criteria support, replacing custom extension logic and legacy components to reduce maintenance overhead and standardize case type handling across all user
    types.

Version 1.4.0 - March 2026
:   Updated: Updated the read-only option to 'Strict Read Only' for read-only fields

Version 1.1.1 - February 2025
:   Fixed: Performance improvements.{#store-rn-fso-individual-life-claims__latest-store-rn-fso-individual-life-claims}
{#store-rn-fso-individual-life-claims__latest-store-rn-fso-individual-life-claims}

Version 1.1.0 - November 2024
:
    * New: Added "sn_ins_claim_indl.flow_executor" (Flow Executor role) which is going to be used to run all flows/sub-flows. It contains the "sn_bom.flow_executor" and "sn_ins_claim_indl.manager" roles.
    * Changed:
      * Flows and sub-flows have been updated to run as Flow executor instead of System user:
        * Individual death claim triage decision.
        * Create participant role for related claims.
        * Update participant role for related claims.
        * Create related death claim.
        * Create related death policy claim.
        * Individual life claim policy case - PB activity.
        * Related claim closed complete.
        * Claim Participant - PB activity.
        * Individual Claim Document Decision.
        * Create or update claim participant for related claims.
        * Create related death policy claims.
        {#store-rn-fso-individual-life-claims__ul_x5j_bnw_cdc}
      * BeneficiaryRoleAjax, IndivDeathClaimAjax have been made as Sandbox enabled as false.
      {#store-rn-fso-individual-life-claims__ul_w5j_bnw_cdc}
    * Removed: Removed contributor viewer role from adjuster.

Version 1.0.3 - September 2024
:   Fixed: The app was released as a dependency plugin. A fix was applied to install it as an independent plugin.

Version 1.0.0 - August 2024
:   Individual Life Claims empowers carriers to digitize any individual life benefits claims process end-to-end. Eliminate paper files and update claims in real time, with the ability
    to work from anywhere. Automate the transfer of documents, data, payment, and approval requests with seamless work orchestration. Increase efficiencies and improve customer satisfaction with frictionless experiences.