System Events and Jobs Dashboard release notes

  • Release version: Store
  • Updated March 12, 2026
  • 1 minute to read
  • Version history for the System Events and Jobs Dashboard on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.1.5 - March 2026
    • Changed: "Job lateness" is now "Job wait time"
    • New: Granular roles and permissions to control access to the dashboard information
    • Fixed:
      • An issue where charts in the Current Score and Trends sections failed to load on the System Events and Jobs Dashboard
      • An issues where the Gear icon in the System Event Processing Health Checks section was non-functional, preventing users from configuring event processing alerts
      • An issue where filtering by queue name or interval start/end times via the global filter did not update the Event Processor Statistics table
      • An issue where the ux_macroponentrequired an explicit adminrole check in addition to the granular admin role for proper access control
    Version 3.0.7 - January 2026
    Fixed charts under the trends section and total error count under the current score section, which were not loading
    Version 2.0.5 - September 2024
    • Fixed: Fixed issue where Average Processing Time was not reporting accurate values consistently
    • Removed: Minor UI update to remove unnecessary icon
    Version 2.0.4 - August 2024
    • New overall:
      • Updated dashboard application design layout to support Next Experience UI
      • Updated modules in Filter Navigator to improve navigating to the individual dashboards
        • Dashboard is found under System Diagnostics
          • System Events & Jobs Dashboard
            • System Events
            • Scheduled Jobs
        • added links to the dashboard application from:
          • sys_trigger
          • sys_scheduler_job_history
          • scheduler_job_history_node
          • sysauto
    • Added a feedback mechanism
    • Scheduled Jobs dashboard page changes
      • Added time range, job classification and priority filters to visualizations
      • Default time range set to 24 hours
      • Added stuck jobs and permanent error score cards
      • Updated visualizations to be at instance level
    • System Events dashboard page changes
      • Added processing framework jobs score card
    Version 1.1.3 - October 2023
    Fixed: Scheduled jobs pending and running jobs count is displaying 0 when read-replica lag is observed.
    Version 1.1.1 - September 2023
    • Fixed:
      • Event Processing Jobs behind schedule count is inaccurate when events process 0 job is disabled
      • Job Classification Trends list views display empty row counts due to an invalid query
    Version 1.1.0 - August 2023
    System Events and Jobs Dashboard is a brand new application available on Vancouver instances.