System Events and Jobs Dashboard release notes
Version history for the System Events and Jobs Dashboard on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 3.1.5 - March 2026
-
- Changed: "Job lateness" is now "Job wait time"
- New: Granular roles and permissions to control access to the dashboard information
- Fixed:
- An issue where charts in the Current Score and Trends sections failed to load on the System Events and Jobs Dashboard
- An issues where the Gear icon in the System Event Processing Health Checks section was non-functional, preventing users from configuring event processing alerts
- An issue where filtering by queue name or interval start/end times via the global filter did not update the Event Processor Statistics table
- An issue where the ux_macroponentrequired an explicit adminrole check in addition to the granular admin role for proper access control
- Version 3.0.7 - January 2026
- Fixed charts under the trends section and total error count under the current score section, which were not loading
- Version 2.0.5 - September 2024
-
- Fixed: Fixed issue where Average Processing Time was not reporting accurate values consistently
- Removed: Minor UI update to remove unnecessary icon
- Version 2.0.4 - August 2024
-
- New overall:
- Updated dashboard application design layout to support Next Experience UI
- Updated modules in Filter Navigator to improve navigating to the individual dashboards
- Dashboard is found under System Diagnostics
- System Events & Jobs Dashboard
- System Events
- Scheduled Jobs
- System Events & Jobs Dashboard
- added links to the dashboard application from:
- sys_trigger
- sys_scheduler_job_history
- scheduler_job_history_node
- sysauto
- Dashboard is found under System Diagnostics
- Added a feedback mechanism
- Scheduled Jobs dashboard page changes
-
- Added time range, job classification and priority filters to visualizations
- Default time range set to 24 hours
- Added stuck jobs and permanent error score cards
- Updated visualizations to be at instance level
- System Events dashboard page changes
- Added processing framework jobs score card
- New overall:
- Version 1.1.3 - October 2023
- Fixed: Scheduled jobs pending and running jobs count is displaying 0 when read-replica lag is observed.
- Version 1.1.1 - September 2023
-
- Fixed:
- Event Processing Jobs behind schedule count is inaccurate when events process 0 job is disabled
- Job Classification Trends list views display empty row counts due to an invalid query
- Fixed:
- Version 1.1.0 - August 2023
- System Events and Jobs Dashboard is a brand new application available on Vancouver instances.