Zoom spoke release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of Zoom spoke release notes

    The Zoom spoke for ServiceNow IntegrationHub enables seamless integration between ServiceNow and Zoom, allowing customers to manage Zoom meetings, users, recordings, and chat directly from their ServiceNow instance. The release notes provide a version history outlining key updates, fixes, and new features to help customers understand enhancements and maintain compatibility.

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    Key Features and Enhancements

    • Meeting Management: Creation, update, and management of Zoom meetings with enhanced capabilities such as subflows for meeting creation, and support for meeting end times and alternative meeting actions.
    • User Management: Actions for creating, deleting, and updating user settings and phone settings, improving user lifecycle management within Zoom via ServiceNow.
    • Chat and Channel Management: Chat management actions including creating channels and looking up chat messages, with AI agent support for improved automation.
    • Webhook Support: Webhook registry support for participant joined and left events, enabling real-time event-driven workflows.
    • Security and Access Control: Streamlined and enhanced ACLs to restrict access according to roles, ensuring secure handling of backend user mapping data and sensitive tables.
    • AI Agents and Data Streams: Introduction of AI agents and data stream actions to facilitate advanced automation and data retrieval.

    Fixes and Improvements

    • Resolved defects related to chat channel creation and authentication templates.
    • Enhanced installation performance and bug fixes for meeting URL generation and webhook endpoint validation.
    • Updated labels, action ordering, and timezone inputs for improved usability.
    • Refined access restrictions aligning with granular admin directives.

    Practical Implications for ServiceNow Customers

    Customers leveraging the Zoom spoke can expect streamlined integration capabilities to automate Zoom meeting and user management tasks within their ServiceNow environment. Enhanced security controls and webhook support facilitate compliance and real-time responsiveness. Continuous updates and fixes ensure stability and expanded functionality, enabling efficient digital workflows that connect communication and service management.

    Version history for the Integration Hub Zoom spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.7.0 - June 2026
    Fixed: Streamline ACLs.
    Version 4.6.2 - January 2026
    Fixed: Defect related to Create Channel tool in Zoom Chat Management AI Agent.
    Version 4.6.1 - December 2025
    • New:
      • Agent: Zoom chat manager
      • Action: Look up Past Meeting Participants Stream
    • Changed: Agent: Zoom meeting manager, Zoom user manager, Zoom recording: Added data stream actions as tools
    Version 4.5.1 - November 2025
    • New: Introduced a new subflow ‘Create Zoom Meeting’ and added an inactive action ‘Create Meeting – Simplified’ to enhance meeting creation capabilities
    • Fixed:
      • 1. Updated table access controls to restrict read access from the admin role, granting it only to MAINT, in alignment with granular admin directives for backend user mapping data
      • 2. Read  only Directive. Refer the global communication for the detailed notes for this directive
    Version 4.4.0 - September 2025
    Fixed - Required ACL(s) or Role(s) for agents.
    Version 4.3.0 - August 2025
    • Fixed:
      • AI Agents: Renaming, and Output transformation strategy
      • Actions: Look Up Chat Messages
    Version 4.2.0 - March 2025
    Minor release with new AI agents.
    Version 4.1.3 - December 2024
    Fixed: Authentication template.
    Version 4.1.2 - December 2023
    Fixed: Webhook endpoint validation.
    Version 4.1.1 - November 2023
    Fixed: Inadequate ACL for sn_zoom_spoke_user table.
    Version 4.1.0 - February 2023
    • New: Webhook registry support for participant joined, participant left events.
    • Changed:
      • Added support for alternative support for Create Meeting, Update Meeting actions.
      • Added support for posting permission support for Update Channel action.
    Version 4.0.4 - November 2022
    Fixed: Bug related to Zoom meeting URL found in V4.0.2.
    Version 4.0.3 - November 2022 (True-up)
    • New:
      • 9 Chat Management actions
      • 1 Utility action
    • Changed: Added timezone input for Create Meeting action
    Version 3.1.1 - September 2022
    Fixed: Improve installation performance of spoke.
    Version 3.1.0 - September 2022
    Minor release of Zoom Spoke for Integration Hub. This version adds two new actions - Look up Meetings Stream (to list given users meetings), and Update Meeting (to update the meeting details for a given meeting).
    Version 3.0.3 - July 2022
    Fixed: Zoom Meeting Links being generated with Zoom spoke version 3.0.0
    Version 3.0.1 - June 2022
    • Changed: Patch release of Zoom Spoke. This version includes the below changes:
      • Update to the order of choices within the action - Update User Settings.
      • Update of the label for the action - Look up Users Stream.
      • Update to the order of country list within the action - Update User Phone Settings.
    Version 3.0.0 - May 2022
    • Changed:
      • Updated user management by providing actions for user creation and deletion.
      • Updated user setting management by providing actions for user settings and user phone settings.
      • Better connection management.
      • Sample webhook entries, and subflows for inbound events automation.
    Version 2.0.4 - May 2022
    New: This is a patch release and enables creating a meeting with the end time.
    Version 2.0.2 - December 2021
    Changed: Patch release of Zoom Spoke for IntegrationHub. This version includes updates to spoke dependencies.
    Version 2.0.1 - September 2021
    Fixed: Minor bug - unexpected token error at Create Meeting and Add Meeting Registrant actions
    Version 2.0.0 - May 2021
    Major version release for the Zoom spoke.
    Version 1.7.0 - April 2021
    Minor release of the Zoom spoke for IntegrationHub. This version adds functionality related Get Meeting Recordings Settings.
    Version 1.6.0 - December 2020
    Minor release of the Zoom spoke for IntegrationHub. This version adds functionality related Look Up Recordings, Get Meeting Recordings and Look Up Ended Meeting Instances.
    Version 1.0.3 - June 2020
    Patch release of Zoom spoke for IntegrationHub
    Version 1.0.2 - September 2019
    Provides actions to start and manage a Zoom meeting from the ServiceNow instance.