---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Service Operations Workspace Service Map Monitoring release notes

# Service Operations Workspace Service Map Monitoring release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Service Operations Workspace Service Map Monitoring application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 26.6.2 - September 2026
:
    * Changed:
      * Service Map Monitoring now supports WCAG 2.2 AA accessibility standards.
        * All touch targets are at least 24px in size or have sufficient spacing, and buttons have discernible text for screen readers, ensuring improved accessibility for all users.
        {#store-rn-itom-sow-service-map-monitoring__ul_bsv_fxz_mkc}
      * Unified map reflow is now enabled for zoom levels up to 400%.
        * The interface adapts at 110%, 125%, 150%, 175%, 200%, 250%, 300%, and 400% zoom, maintaining full functionality and usability at each breakpoint.
        {#store-rn-itom-sow-service-map-monitoring__ul_csv_fxz_mkc}
      {#store-rn-itom-sow-service-map-monitoring__ul_nrv_fxz_mkc}

Version 26.5.0 - August 2025
:   Fixed: Impacted path alerts panel - Fix incorrect mapping of alerts that are part of an alert group to the parent alert's service

Version 26.4.0 - May 2025
:
    * Fixed:
      * Accessibility improvements
      * Unexpected behavior when navigating from the Service Dashboard fixed
      {#store-rn-itom-sow-service-map-monitoring__ul_w2q_5vt_bfc}
    {#store-rn-itom-sow-service-map-monitoring__latest-store-rn-itom-sow-service-map-monitoring}
{#store-rn-itom-sow-service-map-monitoring__latest-store-rn-itom-sow-service-map-monitoring}

Version 26.3.0 - February 2025
:
    * New:
      * Adding the option to pin an alert at the top to the Impact path panel, so users can focus on it and find it easily.
      * Allowing users to navigate from a specific alert in Express List to the impact path of that specific alert in the Service Map Monitoring (using the link for the Service map from the impacted service found on the Preview Panel)
    * Changed: Performance improvements

Version 26.1.0 - November 2024
:   Fixed: Performance improvements.

Version 26.0.2 - August 2024
:   Enable operators to visualize relationships between Configuration Items (CIs) and alerts with real-time updates and detailed impact paths. Enhance troubleshooting and
    proactive management by quickly identifying root causes and dependencies for both discovered and application services.