---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Alternative Dispute Resolution release notes

# Alternative Dispute Resolution release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow® Alternative Dispute Resolution application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 3.1.0 - September 2026
:   Maintenance only

Version 3.0.3 - August 2026
:   1 CDM to support the Customer dispute analysis

Version 2.0.1 - June 2026
:   Changes: Accessibility and Zoom reflow changes

Version 1.2.1 - May 2026
:   A11y improvements for reflow and zoom.

Version 1.1.1 - March 2026
:   Alternate dispute resolution resolve disputes between telecom service providers and consumers outside of traditional court litigation.The system performs intelligent analysis of dispute origins by examining historical customer
    touchpoints including support cases, billing complaints, and service problem cases, then recommends targeted remediation actions like credit issuance or billing adjustments while maintaining SLA compliance.