---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Enterprise Asset Management for Providers release notes

# Enterprise Asset Management for Providers release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow®
Enterprise Asset Management for Providers application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 1.0.2 - September 2026
:   Changed: Updated application dependency versions to align with the latest supported Enterprise Asset Management and ITAM Common for DaaS releases.

Version 1.0.1 - March 2026
:   Fixed: Translation supports multiple languages.

Version 1.0.0 - December 2025
:
    * The Provider RMA capability within Enterprise Asset Management enables Device as a Service (DaaS) providers, vendors, and manufacturers to manage Return Merchandise Authorization (RMA) workflows and inbound asset orders from a single location. This feature streamlines provider-side asset life-cycle operations, reducing complexity and improving efficiency.
    * Provider-focused workflowsAdds specialized flows for RMA response orders (repair or replacement of defective assets) and inbound asset orders (fulfillment of customer asset requests).
    * New roles
      * Provider Asset Manager -- Oversees provider asset life-cycle and RMA processes.
      * Provider Asset Technician -- Executes operational tasks for RMA response orders and inbound asset orders.
      {#store-rn-itam-enterprise-asset-mgmt-providers__ul_dhm_pjl_mhc}
    * Architecture \& integration
      * Built as a top-level application, similar to EAM for Healthcare, Facilities, and DCNAM.
      * Compatible with Yokohama and later releases.
      * Designed for future independent licensing, if required.
      {#store-rn-itam-enterprise-asset-mgmt-providers__ul_ehm_pjl_mhc}
    * Data model \& components
      * New tables for enterprise RMA orders, extending ITAM common RMA structures.
      * Record producer-based approach for flexible request handling.
      {#store-rn-itam-enterprise-asset-mgmt-providers__ul_fhm_pjl_mhc}
    * Business outcomes
      * Consolidates provider operations for RMA and asset fulfillment.
      * Reduces manual effort and accelerates turnaround for defective asset replacement.
      * Improves visibility and compliance across provider workflows.
      {#store-rn-itam-enterprise-asset-mgmt-providers__ul_ghm_pjl_mhc}
    {#store-rn-itam-enterprise-asset-mgmt-providers__ul_emf_pjl_mhc}

