Vulnerability Response Licensing and Usage release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Vulnerability Response Licensing and Usage Release Notes

    The Vulnerability Response Licensing and Usage application in ServiceNow provides an in-product usage module and reporting capabilities to track licensing consumption and usage metrics related to Vulnerability Response and Unified Security Exposure Management (USEM). It enables customers to monitor license usage accurately, including AI assets and cloud resources, and offers enhanced integration with Subscription Management.

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    Key Features

    • AI Asset Support: Licensing calculations now include AI-related assets tracked in USEM (Version 2.10.1, June 2026).
    • Licensing Dashboards: Enhanced dashboards connected with Subscription Management to display license consumption alongside entitlement and usage details.
    • Usage Modules and Widgets: Multiple widgets added to visualize asset classes, duplicate asset counts, container usage, cloud security posture management (CSPM), and on-premises vs cloud assets for better usage insight.
    • Metering Improvements: Shift to a 30-day metering period for SU-based licensing (Version 2.9.1) and introduction of new metering for cloud resources (Version 2.2.3).
    • Performance Enhancements: Resolved slow database queries and performance bottlenecks related to asset usage calculations to reduce delays and host log latency.
    • Asset Usage Accuracy: Adjustments such as discounting retired assets and excluding duplicate or incomplete IP assets from licensing usage ensure precise license consumption metrics.
    • Security and Access Control: Strengthened authorization enforcement in the Licensing repository aligned with internal security standards.
    • UI Enhancements: Licensing dashboard now available in the Next Experience UI for improved usability.

    Key Outcomes for ServiceNow Customers

    • Improved ability to track and manage Vulnerability Response license consumption with detailed and accurate usage reporting.
    • Enhanced visibility into license entitlement and consumption through integrated dashboards, enabling better subscription management and compliance.
    • More reliable and timely usage data due to performance fixes, facilitating smoother operations and decision-making.
    • Greater precision in licensing metrics by excluding non-billable assets such as retired or duplicate assets, reducing potential licensing costs.
    • Access to detailed usage insights across asset classes, cloud environments, and containers, empowering customers to optimize their security posture and licensing investments.

    Version history for the Security Operations Vulnerability Response Licensing and Usage application on the ServiceNow Store .

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.10.1 - June 2026
    • New: Added AI asset support to USEM licensing calculations. The Vulnerability License plugin now calculates licensing usage for AI-related assets tracked in Unified Security Exposure Management.
    • Changed:
      • Connected application-specific Licensing dashboards with Subscription Management, enabling customers to view license consumption alongside subscription entitlement and usage details.
      • Improved access control handling across the Licensing repository to strengthen authorization enforcement and align with internal security requirements.
    Version 2.9.2 - April 2026
    Fixed: Resolved a slow database query in asset usage calculations that could cause delays of over two minutes.
    Version 2.9.1 - January 2026
    Changed: SU-based licensing now uses a 30-day metering period.
    Version 2.8.1 - December 2025
    Changed: This application provides an in-product usage module and reports the usage metrics for USEM (formerly Vulnerability Response) for tracking.
    Version 2.7.1 - August 2025
    Fixed: Resolved performance bottleneck where slow queries from the "VR Asset Usage Counter" job were causing high Host Log Latency (HLL).
    Version 2.6.1 - November 2024
    Fixed: Minor fixes for this release. For additional information on the Vulnerability Response Licensing and Usage application, see the KB0861920 KB article.
    Version 2.5.5 - October 2024
    • Fixed:
      • Retired assets are now discounted in Security Posture Control usage calculation.
      • Software records are not excluded for Security Posture Control usage calculation.
    Version 2.5.0 - May 2024
    Changed: The incomplete IP assets are not discounted from licensing usage.
    Version 2.4.4 - March 2024
    Fixed: Added widget so the top five Configuration Item (CI) classes and their asset count is available as a vertical bar in the SPC Workspace for Security Posture Control usage.
    Version 2.4.3 - February 2024
    • Changed:
      • Added new widgets to show duplicate asset usage counts across the scanners and assets of the Incomplete IP class.
      • Duplicate assets from different scanners and assets of the incomplete IP class will be not counted in the Final usage.
      • Renamed the CSPM usage tab to SPC.
      • Added new widgets under the Security posture control, On-Prem vs Cloud assets and Count of assets supported by Service graph connectors.
    Version 2.3.4 - November 2023
    Minor fixes for this release.
    Version 2.3.3 - August 2023
    • New: The Licensing dashboard is now available in the Next Experience UI.
    • Fixed: Alignment issues in the dashboard.
    Version 2.2.3 - June 2023
    New: Introduced new metering for the cloud resources. For more information, see the following KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB086192.
    Version 2.2.2 - February 2023
    • New: Added a new widget for Cloud Security Posture Management (CSPM) usage.
    • Changed:
      • Changed the placement of the module to Security Operations > Usage Report > VR and Cloud Security Usage.
      • The Vulnerability Response Licensing and Usage application must be installed manually. It is no longer auto installed with the Vulnerability Response application.
    Version 2.1.1 - November 2022
    • New:
      • Added a widget to capture usage by classes
      • Added a widget to capture container usage
    Version 2.0.0 - August 2022
    The Vulnerability Response Licensing and Usage application provides in-product usage module and reports for tracking the usage metrics for Vulnerability Response.