Observation Framework release notes

  • Release version: Store
  • Updated April 15, 2021
  • 1 minute to read

    • Version history for the Observation Framework on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.3.0 - April 2021
    • New: The observation framework invite-only app helps your analyst to:
      • Observe an increase in incidents over time.
      • Automatically group the records into topics with Predictive Intelligence Clustering.
      • Provide insights and recommended actions for each topic to close the loop.