---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Conversational SMS Integration with Twilio release notes

# Conversational SMS Integration with Twilio release notes {#ariaid-title1}

Release version: Store  
Updated December 11, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Conversational SMS Integration with Twilio on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history {#store-integrationhub-rn-sms-twilio__section_ptf_mxf_ygb}

Version 4.2.4 - December 2025 (Zurich)
:   Minor bug fixes and enhancements.

Version 1.0.4 - September 2020
:   Conversational SMS integration with Twilio support for Default Rich Controls{#store-integrationhub-rn-sms-twilio__latest-store-integrationhub-rn-sms-twilio}
{#store-integrationhub-rn-sms-twilio__latest-store-integrationhub-rn-sms-twilio}

Version 1.0.3 - July 2020
:   Conversational SMS integration with Twilio is added as a new messaging channel supporting Virtual Agent.