Workplace Service Delivery Components release notes

  • Release version: Store
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Workplace Service Delivery Components Release Notes

    The release notes detail the version history for the Workplace Service Delivery Components application available on the ServiceNow Store, with the latest update on July 31, 2025. Customers can find system requirements and compatibility information on the ServiceNow Store website.

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    Key Features

    • Version Updates: The notes outline updates from version 1.0.4 in July 2021 to version 1.10.8 in August 2025, highlighting various enhancements and fixes in each release.
    • Integration Changes: In version 1.5.0, the application transitioned to using GraphAPI for retrieving information related to reservations, replacing the deprecated Microsoft Outlook REST APIs.
    • User Experience Improvements: General optimizations to the user interface were implemented in version 1.4.1 to enhance the reservation experience.
    • Multilingual Support: As of version 1.1.5, the application supports 22 languages available through the ServiceNow AI Platform.
    • Reservation Flexibility: Users can request various space arrangements when scheduling new reservations, introduced in version 1.2.2.

    Key Outcomes

    These updates improve the usability and functionality of the Workplace Service Delivery Components application, enabling customers to efficiently manage workspace reservations and enhance their experience with integrated services. Regular updates ensure that users benefit from the latest features and necessary fixes, maintaining optimal operation within their ServiceNow environment.

    Version history for the Workplace Service Delivery Components application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.10.8 - August 2025
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.10.6 - May 2025
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.10.2 - February 2025
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.10.0 - November 2024
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.9.2 - August 2024
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.8.6 - May 2024
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.8.5 - February 2024
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.8.3 - November 2023
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.7.0 - August 2023
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.6.0 - May 2023
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.5.3 - December 2022
    Changed: The version numbers of Workplace Service Delivery Components dependency applications are updated.
    Version 1.5.0 - November 2022
    • Changed: To retrieve the required information to search for available spaces and to add services to a reservation while using the Microsoft Outlook add-in, the system will now use GraphAPI instead of the soon-to-be deprecated Mircosoft Outlook REST APIs.
    • Fixed: Earlier, filter criteria were not considered when searching. This has been resolved.
    Version 1.4.1 - August 2022
    Changed: General UI optimizations have been with respect to the reservation experience.
    Version 1.3.0 - May 2022
    Changed: The version numbers of Workplace Service Delivery Components dependency applications have been updated.
    Version 1.2.2 - February 2022
    New: You can request different types of space arrangements while scheduling a new reservation.
    Version 1.1.5 - October 2021
    New: Additional support has been added to support all the 22 languages that are currently available across the ServiceNow AI Platform.
    Version 1.1.2 - September 2021
    Changed: Updated the application name
    Version 1.0.4 - July 2021
    New: Workplace Service Delivery Components has Seismic components used by Workplace Reservations for the Microsoft Outlook Add-in application. You can perform the following actions: Enter search criteria, and get the search result. View a summary overview. Select, add and update services.