ERP Canvas release notes

  • Release version: Store
  • Updated June 11, 2026
  • 7 minutes to read
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    Summary of ERP Canvas release notes

    ERP Canvas is a ServiceNow application designed to connect with Enterprise Resource Planning (ERP) systems, enabling customers to extract, query, and use ERP data within the ServiceNow AI Platform. It provides unified data models, pre-built content packs, and enhanced integration capabilities that support SAP systems such as SAP ECC, SAP S/4HANA, and SAP SuccessFactors.

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    Key Features

    • Integration Support: Connect to ERP systems using REST APIs, OData v2 services, and BAPIs for both read and write operations, including support for IDOC to create and update SAP business entities.
    • Content Packs: Pre-built content packs (formerly ERP data products) such as Enterprise Data Foundation, Quote to Cash, Source to Settle, and Recruit to Retire are available to accelerate deployment and model building.
    • Model Manager Enhancements: Improved UI for mapping visualization, review, and management with features like filtering entity types by system version and automatic field mapping.
    • Security and Access Control: Role-based security on model operations, including create, read, and update permissions, and control over AI agent data access to ensure compliance.
    • Performance Improvements: Refactored ETL data extraction processes for better reliability and performance; introduction of system properties to control data retrieval batch sizes.
    • Monitoring and Debugging: Transaction and user metrics dashboards, session-level debug logs, and enhanced heartbeat data for connectivity visibility.
    • User Experience: ERP Canvas dashboard with charts and transaction monitoring, guided tours for feature adoption, and improved UI elements such as icons and version visibility.
    • Deployment Flexibility: Ability to share custom models between instances via export/import, specify supported SAP software versions for systems and models, and configure secure network communication (SNC) with certificate-based authentication.

    Practical Benefits for ServiceNow Customers

    • Accelerate ERP integration projects with pre-built content packs and agentic AI recommendations that identify relevant SAP OData services.
    • Gain enhanced control over data security and user permissions, ensuring that ERP data access complies with organizational policies.
    • Improve development efficiency with improved model management, automatic mapping, and scriptable APIs for complex operations.
    • Optimize data extraction performance and reliability through updated ETL processes and configurable system properties.
    • Monitor ERP data usage and integration health via comprehensive dashboards and logging tools, reducing troubleshooting time.
    • Facilitate smoother upgrades and consistency by tracking model versions across production and non-production instances.

    Additional Notes

    Customers should review system requirements and family compatibility on the ServiceNow Store listing to ensure ERP Canvas fits their environment. The application has evolved with multiple releases, reflecting continuous improvements in integration capabilities, usability, and security aligned with SAP ERP systems.

    Version history for the ERP Canvas on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 10.1.0 - June 2026
    Defect fixing and quality improvement
    Version 10.0.9 - May 2026
    • New in the Australia release:
      • Support for REST APIsConnect to ERPs using REST APIs for read and write operations.
      • Improved AI Agent for SAP OData services
        • Discover relevant SAP OData v2 services for your models using the OData Services Recommender agentic AI workflow. This reduces missed integration opportunities and accelerates development by finding standard SAP capabilities that align with your use cases.
      • Implement and deploy faster with the Recruit to Retire contact pack
        • Use the Recruit to Retire content pack containing models to get Zero Copy Connector for ERP running on your instance faster.
      • Improved mapping visualization and review interface in the Model Manager
        • View, review, and manage generated field mapping proposals through enhanced visualization tools in the Model Manager. Accept individual mapping suggestions or auto-apply entire mapping sets with a single action.
    • UI changes in the Australia release:
      • Entity types filtered by system version
        • The Model Manager now shows only entity types compatible with your ERP system version to prevent invalid configurations.
    • Changed in the Australia release:
      • Improved ETL data extractions
        • The ETL process was refactored from Flow Designer to script includes for better performance and reliability.
      • Zero Copy Connector for ERP data products renamed to content packs
        • All ERP data products, such as Enterprise Data Foundation, Quote to Cash, and Source to Settle have been renamed to content packs.
      • Zero Copy Connector for ERP Enterprise Data Foundation content pack
        • Additional models, including Customer, Vendor, Vendor Bank Details, Vendor Location Details, and Vendor Contact Details have been added to the content pack for use when interacting with an SAP system.
      • Zero Copy Connector for ERP Source to Settle content pack
        • Additional models, including Customer, Vendor, Vendor Bank Details, Vendor Location Details, and Vendor Contact Details have been added to the content pack for use when interacting with an SAP system.
    Version 9.2.7 - April 2026
    Changes in this release: An additional system property to specify how many records are retrieved. The system property sn_erp_integration.result_page_size has been added to specify the number of records to retrieve from the external system. The default global property for all extractions is set to 50, but can be overridden with this new property.
    Version 9.1.4 - March 2026
    The system property sn_erp_integration.result_page_size has been added to specify the number of records to retrieve from the external system. The default global property for all extractions is set to 50, but can be overridden with this new property.
    Version 9.0.16 - December 2025
    • The ServiceNow Zero Copy Connector for ERP application enables you to connect to the ERP (Enterprise Resource Planning) system of record, query remote tables, and build data models to use ERP data on the ServiceNow AI Platform®. Zero Copy Connector for ERP was enhanced and updated in the Zurich release.
    • Zero Copy Connector for ERP highlights for the Zurich Patch 4 release (December 2025):
      • Obtain ERP information and explore ERP data products using generative AI and agentic AI in ERP models.
      • Control data access and permissions for Zero Copy Connector for ERP AI agents to ensure that users can only interact with data they are authorized to obtain.
      • Retrieve IDOC information from SAP to create and update a greater number of SAP business entities.
    • New in this release:
      • Set security on model operations. Apply roles and user group names to control access to create, read, and update model operations.
      • More easily create model operation entity inputs and outputs using scriptable API. Query complex request/response structures faster and easier using scriptable Glide APIs for models instead of Flow Designer.
      • Check that your production instance has the latest version of a model. Determine if production and non-production instances are using the same or different versions of a model to check if the latest model updates are on your production instance.
      • Create and change SAP business entities with IDoc. Work with SAP business entities that can only be created or changed using IDOC.
      • Control data access for ERP AI agents. Grant, modify, and revoke AI agent data access with specific read, write, and query privileges.
      • Use ETag in update operations. Create update operations where ETag is required and OData services are used. The ETag is fetched by default and sent with the update call.
      • SAP ECC and SAP S/4HANA are now primary connectors. The SAP ECC and SAP S/4HANA connectors are now primary connectors in Workflow Data Fabric Zero Copy Connectors.
      • Upload data from SAP SuccessFactors. Access data from SAP SuccessFactors using OData V2 APIs and use the information in Zero Copy Connector for ERP models.
      • Use automatic mapping to map table fields between systems faster. Map table fields between systems faster with automatic mapping.
      • View session-level debugging logs. View debug logs from within Zero Copy Connector for ERP to obtain information about requests, responses, and payloads without having to open Workflow Studio.
    • UI changes in this release:
      • New icon for outbound messages. A new icon is available in the sidebar to help you easily see existing and create new outbound message configurations for IDOC.
      • View model version. To help you better understand if your production instance is using the latest version of a model, the version number is visible in the models list and on individual model records.
    • Changes in this release:
      • Updates to the Zero Copy Connector for ERP Enterprise Data Foundation data product. Additional models, including Business Partner, Chart of Accounts, Cost Center, and Vendor, have been added to the data product for use when interacting with an SAP system.
      • Update to the Zero Copy Connector for ERP Quote to Cash data product. Additional models, including Customer Invoice, Outbound Deliveries, and Service Notification, have been added to the data product for use when interacting with an SAP system.
      • Zero Copy Connector for ERP Source to Settle data product. Additional purchase order models have been added to the data product for use when interacting with an SAP system.
    Version 7.0.13 - May 2025
    • ERP Canvas highlights for the Yokohama Store 2 release:
        • View metrics about transactions and users on the ERP Canvas home page dashboard
        • Deploy ERP Canvas using pre-built content packs
        • Preview entity information in the Model Manager
        • Specify the supported ERP versions for ERP Canvas systems
        • Specify the supported ERP versions for ERP Canvas models
      • New in the Yokohama Store 2 release:
        • ERP Canvas  dashboard
        • View charts and graphs about transactions and users on the home page dashboard.
        • Implement and deploy with ERP Content Packs
        • Use pre-built content packs containing fields, model flows, and more to get ERP Canvas running on your instance.
        • Preview entities in the Model Manager Preview detailed table information in the Model Manager before adding a read table entity to a model.
        • Specify the supported SAP software versions for ERP models Add one or more supported SAP software versions when creating models in ERP Canvas.
        • Specify the supported SAP software versions for ERP systems Add one or more supported SAP software versions when creating systems in ERP Canvas.
      • Changed in this release: On a model record, specify the ERP module from a drop-down list instead of typing in a module name.
      • Removed in this release: The export button was removed from the models, extraction tables, and systems lists.
    Version 6.0.9 - February 2025
    • New in the Yokohama release:
      • Changed the name of the application from ERP Data Hub to ERP Canvas.
      • Share custom models between instances using export and import instead of re-creating the custom models.
      • Configure an SAP Secure Network Communication (SNC) connection to have a certificate-based authentication to access SAP production data based on X.509.
      • Manually edit and maintain model manager fields for a more customizable model management experience.
      • Select and map source fields with target fields when creating a table transform map from an extraction table.
      • Enhanced the $orderby OData query capability so the order in which data should be returned from an output variable can be specified as ascending or descending.
      • Take guided tours within ERP Canvas to learn about features and to complete tasks step by step.
    Version 5.0.7 - November 2024 (Xanadu)
    • Data integration:Extract data securely from ERP OData APIs using ETL to be used in remote tables and extraction tables.
    • Schedule extraction:Schedule data extractions into extraction tables with encoded query for delta updates.
    • Monitor transactions:Use the new monitoring feature to track each transaction and its progress; filter the ERP Data Hub task information, such as successes, failures, and more, as needed.
    • Improved heartbeat data:Use the improved heartbeat feature that now shows RFC, HTTP, and other connectivity status for better visibility to the end user.
    Version 4.1.4 - August 2024
    • ERP Data Hub highlights for the Xanadu release:
      • Changed the name of the application from ERP Canvas to ERP Data Hub.
      • Updated the UI to clarify instructions and labels.
    Version 4.0.9 - May 2024
    • New:
      • Support for using BAPIs (Business Application Programming Interface) to read and update SAP tables.
      • Ability to send updates to the ERP system from the ServiceNow AI Platform by specifying input and output parameters.
    • Changed: Removed the requirement to have ERP Customization Mining (ERP-CM) in order to run ERP Canvas.
    Version 3.1.4 - February 2024
    ERP Canvas is the platform for ERP data in ServiceNow. It provides a unified data model for ERP, enabling users to extract relevant data and store it in Remote Tables or Extraction Tables.