Admin Center release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Admin Center release notes

    The Admin Center application on the ServiceNow Store is designed to centralize and simplify administrative tasks related to managing ServiceNow products and platform setup. It evolves with each release to enhance user experience, improve administrative governance, and streamline product onboarding and configuration.

    Show full answer Show less

    Key Features

    • Manage Your Products (Version 6.0.0, April 2026): Introduces a unified "Manage Your Products" section on Admin Center and Admin Home that consolidates entitled products, product hubs, installation actions, and implementation guidance to simplify onboarding and reduce complexity.
    • Product Tiles: Four product tiles available for AI-Native IT Service Desk (formerly CoreIT), Core Business Suite Foundation, IT Operations Management, and Now Assist Admin, each with direct access to product overviews and implementation journeys.
    • Granular Admin Role: Enables role-based, least-privilege access to Admin Center capabilities without full system admin rights, supporting secure delegation of platform setup and configuration tasks in large or regulated environments.
    • UX Enhancements and Stability Improvements: Across multiple versions, including clearer banners, clickable product cards, localization fixes, data cleanliness, and bug fixes to improve usability and system stability.
    • Embedded PA Dashboard (Version 1.2.3, May 2023): Provides critical instance information and feedback capability on Admin Home, enhancing administrative insights.

    Key Outcomes

    • ServiceNow administrators gain a centralized, guided entry point for product discovery, onboarding, and configuration, accelerating time to value.
    • Improved administrative governance with granular role delegation reduces security risks by enforcing least-privilege principles.
    • Consistent and intuitive experience across Admin Center and Admin Home simplifies management workflows and adoption guidance.
    • Ongoing bug fixes and improvements ensure reliability and compatibility with evolving platform themes and localization requirements.

    Version history for the Admin Center application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 6.1.1 - June 2026
    • Minor UX enhancements
    • Pre-installed applications — In sub-prod, customers will see the non-AI version of Implementation Agent installed before first login
    • Banner — Clear and dismissible banner indicating app pre-install
    • Product cards — Clickable product name cards
    Version 6.0.3 - May 2026
    • Data cleanliness
    • Localisation fixes
    • Stability fixes
    • Minor UX enhancements
    Version 6.0.0 - April 2026
    • "Manage Your Products"
      • We've introduced a new "Manage Your Products" section on Admin Center and Admin Home to simplify onboarding and provide a centralized, guided entry point for ServiceNow administrators that surfaces entitled products, entry into product hubs and installation actions, and implementation guidance in a single, unified experience. It replaces fragmented starting points across the platform by providing admins with clear “where do I start” context, enabling them to discover, install, and configure products through a consistent workflow. Admin Home serves as the foundation for product onboarding, autoinstallation, and post-install configuration via Product Hubs, reducing complexity and accelerating time to value for customers.
    • What's New:
      • Four product tiles are now available:
        • AI-Native IT Svc Desk (fka CoreIT)
        • Core Business Suite Foundation
        • IT Operations Management
        • Now Assist Admin
      • Each tile includes a "View product overview" button to start the implementation journey from Product Hubs.
    • Granular Admin Role:
      • What's New:
        • Introduced a granular Admin Center admin role to allow controlled access to Admin Center capabilities without granting full system admin privileges
    • Changed: Enhanced administrative governance by enabling role‑based delegation specific to Admin Center functionality
    • Admin Center & Access Experience:
      • The Admin Center granular role allows organizations to safely extend administrative responsibilities for platform setup, adoption guidance, and configuration workflows—without increasing security risk.
      • This capability supports large enterprises and regulated environments by aligning administrative access with least‑privilege principles, while preserving a consistent and intuitive Admin Center experience.
    Version 4.2.7 - December 2025
    Bug fixes: Fixed label name on Shared admin dashboard.
    Version 4.2.6 - July 2025
    This patch release has a fix to a bug related to i18n
    Version 4.2.5 - June 2025
    This version has compatibility to coral theme.
    Version 4.2.3 - May 2025
    Includes few bug fixes and minor change to upgrade card on home page.
    Version 2.1.2 - February 2025
    This version contains backport fix for following bug: Nothing happens after clicking on a record in 'All Active Tasks' widget in the 'Shared admin dashboard'.
    Version 4.1.0 - November 2024
    Minor changes to menu items.
    Version 2.1.1 - June 2024
    Minor bug fixes.
    Version 2.0.7 - February 2024
    Fixed: Minor bug fixes and improvements.
    Version 2.0.4 - December 2023
    A broken link is fixed.
    Version 1.2.3 - May 2023
    • New:
      • Embedded PA Dashboard for Admin users on Admin Home
      • Surfaced critical instance information on Admin Home
      • Ability to provide feedback on the Admin Home
    Version 1.1.4 - December 2022
    Fixed video content duplication on Application Details pages.
    Version 1.1.3 - November 2022
    Fixed: Minor fixes for broken links and supported version content.
    Version 1.1.2 - August 2022
    • The ServiceNow Admin Center is a new application in the Tokyo release. This inaugural release features Adoption Blueprints, which provide a centralized view of applications included in your license and how you can use them to achieve measurable IT business outcomes.
    • Admin Center will continue to evolve to become a centralized place to manage all your strategic and tactical administrative work on the platform. Stay tuned for updates!