Vaccination Status release notes
Summarize
Summary of Vaccination Status release notes
The ServiceNow® Vaccination Status application enables HR departments to track employee vaccination status to support workplace health and safety requirements. It allows organizations to collect, manage, and report vaccination data to aid workforce planning and ensure readiness for a safe return to the workplace. Employees can submit vaccination documentation and update their status manually, while administrators monitor compliance and vaccination progress.
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Organizations are responsible for ensuring compliance with applicable laws and regulations when implementing the application. The application does not constitute legal advice, and customers should customize templates to meet their specific legal and organizational requirements. Government agencies must also ensure compliance with their policies and confirm permissible usage with their Ethics Office or authorized representatives.
Key Features and Updates
- Localization: Extensive language support added progressively since early 2021, enabling global deployment.
- Vaccination and Booster Management: Support for tracking initial doses, boosters, and flexible entry of vaccine information.
- Approval and Exemption Support: Manager approvals, exemption requests, and the ability to deny vaccination proof enhance governance.
- Automated Validation: Integration with The Commons Project SMART Health Card QR Code for automated proof validation and enhanced security.
- Security and Compliance Enhancements: Multiple security fixes, platform security updates, and streamlined submission processes ensure data protection.
- Performance and Usability Improvements: Updates to theming, reporting capabilities, activity logging, and user interfaces such as modal PDF viewing and mobile exemption support.
- Data Retention and Privacy: Features like deletion of decoded QR data per retention policies and privacy consent roles for users submitting vaccination data.
- Integration and Automation: Azure Form Recognizer integration for vaccine data processing and system properties to customize vaccine completion logic.
Practical Application for ServiceNow Customers
ServiceNow customers using the Vaccination Status application can leverage its comprehensive features to efficiently manage employee vaccination records within their existing Safe Workplace suite or as a standalone solution. The application supports legal and organizational compliance through configurable policies and roles, while enabling automated validation and reporting to reduce administrative overhead.
Regular updates have addressed security, usability, and localization needs, making it suitable for diverse organizational environments and government use with proper governance. Customers should plan for customization to align with their data protection and employment laws and may consider deploying the full Safe Workplace suite for a unified health and safety management experience.
Version history for the Safe Workplace Vaccination Status on the ServiceNow Store.
Version history
- Version 1.25.1 - June 2026
- Fixed: Remediated non-Glide ACLs
- Version 1.25.0 - December 2025
- Fixed: Updated Readonly fields to use new platform security features.
- Version 1.24.0 - August 2025
- Changed: Minor ACL updates
- Version 1.23.4 - May 2024
- Security fixes.
- Version 1.23.2 - January 2024
- Security fixes.
- Version 1.23.1 - November 2022
-
Fixed:
- Improvement in Next Experience theming alignment
- One minor bug related to restricted caller access (RCA)
- Version 1.23.0 - August 2022
-
- Changed: Security-related updates.
- Fixed:
- Security bug.
- Added a new attribute 'vaccine reviewed on' to show the vaccine review information in users' timezone.
- Performance and quality improvements.
- Version 1.22.0 - May 2022
-
- New: Localization for features in the May 5 release.
- Changed:
- Streamline submission of vaccination responses.
- Added health_and_safety_approver role for Approval Portal.
- Fixed:
- Added report_view ACL to sn_imt_vaccine_attachment_validation.
- Vaccination doses can now be reported in any order.
- sys_domain fields added to sn_imt_vaccine_vaccine_code and sn_imt_vaccine_vaccine_code_system tables.
- Vaccine booster reminders were not sent at their specified frequency.
- Added new Consider review outcome for setting the covid19_vaccine_completed field system property. This property will override the 'Reset Covid 19 Vaccine Complete to false if Vaccine Review Outcome is Rejected' and enforce vaccine response approval when calculating a user's 'Covid-19 vaccine completed' status.
- Booster shots required a 14 day wait time similar to other vaccine doses.
- Users without the sn_imt_core.privacy_consent_user role could submit responses with the Report Vaccination record producer.
- Version 1.21.0 - March 2022
-
- New:
- Localization for features from the February 17 release
- Ability to enter vaccine booster information in a more flexible way
- Ability to enter vaccine and booster information at the same time
- Fixed:
- "Covid-19 vaccine completed" was getting checked when booster due date passed, but the employee hadn't responded with a booster dose
- Azure Form Recognizer integration threw errors and does not complete validation flow in Rome or Quebec
- The "Set covid19_vaccine_completed" business rule was crashing when employee only had booster dose vaccine responses
- Duplicate activity log entries were created when a vaccine response's Vaccine Review Outcome was changed
- New:
- Version 1.20.0 - February 2022
-
- New:
- Azure Form Recognizer: Service interaction
- Admin set-up: Ability to copy the training model to the customer subscription
- Fixed: Minor bug
- New:
- Version 1.19.1 - January 2022
-
- New:
- Deletion of decoded QR data per the specified data retention period
- Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
- Fixed: Minor bug
- New:
- Version 1.18.0 - January 2022
- Fixed: Minor bug fixes
- Version 1.17.1 - December 2021
-
- New:
- Automated validation of submitted vaccine responses (integration with The Commons Project - SMART Health Card QR Code: Service Interaction)
- Ability to have two different manufacturers when submitting two vaccine doses
- Changed: Updates to the translation engine
- New:
- Version 1.16.0 - November 2021
-
- New: Localization for features from the November 4 release
- Fixed: Ability to view PDF files in modals on the Approval Portal
- Version 1.15.0 - November 2021
-
- New:
- Manager Approvals
- Activity log on the changes to a vaccination responses
- Ability to append approver notes to vaccine responses
- Localization for features from the October 14 release
- Fixed: Minor bugs
- New:
- Version 1.14.0 - October 2021
-
- New:
- Approval Portal
- Exemption request support for mobile
- Localization for features from the September 16 release
- Fixed: Minor bugs
- New:
- Version 1.13.0 - September 2021
-
- New:
- Support for vaccine exemptions
- Ability to deny proof of vaccine
- New 'My Vaccinations' menu item
- Localization for features from the September 2 release
- Fixed: Minor bugs related to vaccine response, exemption, and booster shots
- New:
- Version 1.12.0 - September 2021
-
- New:
- Localization for features from the August 19 release
- Additional fields added to Vaccination Profiles and Dose Records
- Fixed: Minor bug
- New:
- Version 1.11.0 - August 2021
-
- New:
- Support for booster vaccination doses
- Localization for features from the August 5 release
- Fixed: Minor bug
- New:
- Version 1.10.1 - August 2021
-
- New: Localization for features from the July 22 release
- Fixed: Minor bugs
- Version 1.9.0 - July 2021
-
- New:
- Improved reporting capabilities
- Updated the threshold for full vaccination to be 14 days after the final dose
- Localization for features from the July 1 release
- Fixed: Minor bugs
- New:
- Version 1.8.0 - July 2021
-
- Changed: Updates to the translation engine
- Fixed: Minor bugs
- Version 1.7.0 - June 2021
- Fixed: Data retention bug
- Version 1.6.0 - April 2021
- New: Localization for features from the April 15 release
- Version 1.5.0 - April 2021
-
- New:
- Populate vaccination data for use in the Safe Workplace Dashboard
- Localization for features from the March 25 release
- Fixed: Minor bug
- New:
- Version 1.4.0 - March 2021
-
- New: A new role was added to view Vaccination Status Profile records to support Vaccination Status data in the Contact Tracing application
- Fixed: Scheduled job for data retention
- Version 1.3.2 - February 2021
- New:
- Ability to provide second dose reminders ('Due' and 'Past Due')
- Localization for features from the February 4 release
- Version 1.2.0 - February 2021
- New: Ability to request an employee's submission of vaccination status via SMS
- Version 1.1.0 - January 2021
- New: Localization for features from the December 17 release
- Version 1.0.0 - December 2020
- The ServiceNow® Vaccination Status application gives HR departments the ability to track the status of employee vaccinations in the workplace. Organizations can collect vaccination data for workforce planning, as needed based on business requirements, and report on the readiness of the workplace. Employees are empowered to submit documentation of completed vaccinations to meet their employer’s health and safety requirement for a safe return to the workplace, while administrators can track the status of employee vaccination in the workplace. Status updates can be made manually by the employee.
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.
All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.