Employee Travel Safety release notes
Summarize
Summary of Employee Travel Safety release notes
The Employee Travel Safety application on the ServiceNow Store enables organizations to pre-authorize employees for business travel by assessing the safety status of destination areas. It allows employees to submit travel requests, supports automated questionnaires about site safety status, and provides managers with location-specific safety data to make informed decisions. The application also facilitates health verifications, daily contact tracing check-ins during travel, and travel request management through portals and notifications.
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This application is designed to help organizations maintain employee health and safety during business travel by integrating safety assessments and compliance features directly into the travel request process.
Key Features
- Submission and management of workplace travel requests with automated outreach for safety questionnaires.
- Manager review capabilities based on local COVID-19 trends and site safety information.
- Employee enrollment in health verifications before and during travel.
- Daily contact tracing check-ins for employees while traveling.
- Travel request cancellation controls respecting configured cancellation properties.
- Localization support for multiple languages to accommodate global organizations.
- Service portal enhancements allowing employees to view travel request status, cancel requests, and receive notifications.
- Integration with mobile applications to streamline travel permission requests.
- Security and quality improvements across multiple versions, including platform security feature updates and bug fixes.
Important Notices
- All organizational decisions regarding the application’s implementation and compliance are the sole responsibility of the customer.
- ServiceNow does not provide legal advice; organizations must ensure their use complies with applicable laws and modify templates accordingly.
- Government agencies should confirm application acceptance with their Ethics Office and are responsible for compliance and any implementation costs.
Version Highlights
- Latest versions include security fixes, platform security enhancements, and localization updates supporting over 22 languages.
- Improvements to travel request cancellation logic to prevent unauthorized cancellations.
- Enhanced user experience with portal views showing real-time travel request states and notifications.
- Continuous quality improvements and minor bug fixes over multiple releases since initial launch in 2020.
Version history for the Safe Workplace Employee Travel Safety on the ServiceNow Store.
Version history
- Version 1.22.1 - June 2026
- Fixed: Remediated non-Glide ACLs
- Version 1.22.0 - December 2025
- Fixed:
- Updated read only fields to use new platform security features.
- Minor l10n issues.
- Fixed:
- Version 1.21.0 - August 2025
- Changed: Minor ACL updates
- Version 1.20.2 - May 2024
- Security fixes.
- Version 1.20.1 - November 2022
- Fixed: Next Experience theming alignment
- Version 1.20.0 - August 2022
-
- Fixed:
- Made changes to ensure travel requests will not get cancelled if "allow cancellation" property is set to false
- Quality improvements
- Fixed:
- Version 1.19.0 - May 2022
- New: Localization for features in the May 5 release
- Version 1.18.0 - January 2022
- New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
- Version 1.17.1 - December 2021
- Changed: Updates to the translation engine
- Version 1.16.0 - August 2021
- Fixed: Minor bug
- Version 1.15.0 - August 2021
-
- New: Localization for features from the July 22 release
- Fixed: Minor security bugs
- Version 1.14.0 - July 2021
- New: Localization for features from the July 1 release
- Version 1.13.0 - July 2021
- Changed: Updates to the translation engine
- Version 1.12.1 - March 2021
- New: Localization for features from the February 18 release
- Version 1.11.0 - February 2021
- Fixed: Security fix
- Version 1.10.0 - December 2020
- New: Localization for features from the November 19 release
- Version 1.9.0 - November 2020
-
- New:
- In the new My Safe Workplace page, there is a new Employee Travel Safety category in the 'Things you can request' module
- Localization for features from the November 5 release
- New:
- Version 1.8.0 - November 2020
-
- New:
- Employees can cancel travel from the service portal view
- New catalog item icons
- Fixed: Travel request state changes are now shown on the travel request service portal page
- New:
- Version 1.7.0 - October 2020
-
- New: Localization for features from the October 1 release
- Fixed: Minor bug fixes
- Version 1.6.2 - October 2020
-
- New:
- Employees can view request details and status in a portal view
- Requesters can cancel travel requests, and are notified when the request is canceled
- If app_imt_mobile is installed, 'Request Permission to travel' is now removed from the More tab in the mobile app
- Localization for features from the September 16 release
- New:
- Version 1.1.0 - September 2020
-
- New:
- Ability to send reminder emails for approvals
- Enable one-time health verification
- Localization for the September 3 release features
- Fixed: Run once/daily sys_property should be below the health verification property
- New:
- Version 1.0.1 - September 2020
-
- The Employee Travel Safety application gives organizations the ability to pre-authorize employees for business travel based on the safety status of the destination area. Employee Travel Safety enables employees to submit workplace travel requests, triggering automated outreaches for customers to complete questionnaires regarding their site location status.
- Managers can make informed decisions on travel requests upon reviewing location site information and leveraging local COVID-19 trend data, while keeping employee health and safety in mind. Employees are prompted to enroll in health verifications before and throughout the duration of the trip. Daily contact tracing check-in requests are also sent to employees while traveling to ensure safety guidelines are being followed.
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.
All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.