Employee Health Screening release notes

  • Release version: Store
  • Updated June 11, 2026
  • 5 minutes to read
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    Summary of Employee Health Screening release notes

    The Employee Health Screening application on the ServiceNow Store enables organizations to screen employees for elevated temperatures and health risks to help prevent the spread of infections within the workplace. It supports employee health verification, record keeping, and provides administrators with reporting dashboards to monitor trends and employee return rates. The app includes localization for multiple languages and integrates with other Safe Workplace applications.

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    Organizations are responsible for ensuring compliance with applicable laws and regulations when using this application. ServiceNow does not provide legal advice or guarantee compliance, and organizations should customize provided templates accordingly. Government agencies using the app must confirm usage permissions with their Ethics Office and comply with their legal obligations.

    Key Features

    • Employee and visitor health screening using customizable health verification questions.
    • Support for QR code generation and scanning to track health status and workplace entry.
    • Localization available in 22 languages including Japanese, French, German, Spanish, and others.
    • Health verification expiration based on employee timezone to maintain accurate status.
    • Integration with ServiceNow Now Mobile app for mobile health screening and QR scanning.
    • Health verification status display on Customer Service Management (CSM) portals.
    • Conditional temperature scanning and custom messaging options.
    • Health verification confirmation pages with clear employee status and guidance links.
    • Support for the Emergency Outreach application’s Daily Health Verification.
    • Regular security, quality, and accessibility improvements including WCAG compliance.

    Version Highlights and Updates

    • Latest (v1.28.2, June 2026): Security fixes addressing non-Glide ACLs.
    • v1.25.0 (March 2022): Generalized Employee Health Verification to Health Verification with UI improvements.
    • v1.23.0 (January 2022): Added extensive localization for 22 languages.
    • v1.12.0 (January 2021): Introduced expiration of health verifications based on timezone and WCAG improvements.
    • v1.10.0 (December 2020): Ability to track employee QR code scans at entry points.
    • v1.0.6 (July 2020): Visitor management capabilities including invites and self-screening added.

    Practical Considerations for ServiceNow Customers

    • To simplify deployment, customers can install the entire Safe Workplace suite application to get all related apps simultaneously.
    • Regular updates include security patches and feature enhancements; customers should keep the app up to date for optimal performance and compliance support.
    • Localization enables global organizations to provide health screening in employee native languages, improving adoption and accuracy.
    • The application supports integration with mobile devices facilitating on-the-go health screening and streamlined workplace entry management.
    • Customers must configure and customize health verification questions and legal language to align with their organizational policies and local regulations.

    Version history for the Safe Workplace Employee Health Screening application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Note:
    To automatically install all the Safe Workplace applications at once, download the ServiceNow® Safe Workplace suite application.

    Version history

    Version 1.28.2 - June 2026
    Fixed: Remediated non-Glide ACLs
    Version 1.28.0 - August 2025
    Changed: Minor ACL updates
    Version 1.27.2 - November 2024
    Security fixes.
    Version 1.27.1 - November 2022
    Fixed: Next Experience theming improvement
    Version 1.27.0 - August 2022
    Fixed: Quality improvements
    Version 1.26.0 - May 2022
    Fixed: Security bug
    Version 1.25.0 - March 2022
    Fixed:
    • The Employee Health Verification was generalized to Health Verification. Fixed an issue where the previous name, Employee Health Verification, was still showing up on the Health Verification confirmation page
    • Updated logic to avoid an unnecessary calculated field
    Version 1.24.0 - February 2022
    Fixed: Minor bug
    Version 1.23.0 - January 2022
    New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
    Version 1.22.0 - January 2022
    Fixed: Minor bug
    Version 1.21.1 - December 2021
    Changed: Updates to the translation engine
    Version 1.20.0 - November 2021
    Fixed: Minor bug
    Version 1.19.0 - August 2021
    Fixed: Minor bug
    Version 1.18.0 - August 2021
    • New: Localization for features from the July 22 release
    • Fixed: Minor messaging bug
    Version 1.17.0 - July 2021
    • New: New options for conditional temperature scanning and custom messages
    • Fixed: Minor bug with scanning for entry status
    Version 1.16.0 - July 2021
    Changed: Updates to the translation engine
    Version 1.15.0 - June 2021
    Fixed: Minor catalog bug
    Version 1.14.0 - February 2021
    New: Localization for features from the January 21 release
    Version 1.12.0 - January 2021
    • New:
      • Ability to expire health verifications at specific time in an employee's timezone
      • WCAG improvements
    • Fixed: Health verification no longer shows 'not cleared' on Paris instances when an employee should be 'cleared'
    Version 1.11.0 - December 2020
    • New: Localization for features from the December 3 release
    • Fixed: Minor bug fixes
    Version 1.10.0 - December 2020
    New: Ability to track and report on employee QR code scans for entry
    Version 1.9.0 - November 2020
    • New: Localization for features from the November 5 release
    • Fixed:
      • For Android Now Mobile users, the health status QR Code graphic is now centered
      • Health verifications now appear as expected in CSM portals
    Version 1.8.0 - November 2020
    • New:
      • New catalog item icons
      • Localization for features from the October 15 release
    • Fixed:
      • When the Employee Health Verification Requirement is not met or expired, users are no longer able to display a 'pass' QR code
      • The Employee Health Verification Requirement workflow starts consistently
      • Other minor bug fixes
    Version 1.7.0 - October 2020
    New:
    • On the Health Verification confirmation page, new links are available for employees to easily resolve outstanding requirements
    • Localization for features from the October 1 release
    Version 1.6.0 - October 2020
    New:
    • The Health Verification Confirmation page now includes the name and valid from/to dates
    • If app_imt_mobile is installed, 'Screening' and 'Health Status' will no longer appear in the More tab of the mobile app
    • Localization for features from the September 16 release
    Version 1.5.0 - September 2020
    • New:
      • Show employee health verification on the CSM portal
      • A non-CSM agent screen should be able to find consumer and contact records for health screening
      • CSM agents see updated information on screening a person
      • Find and change 'Employee' to 'Person'
    • Fixed:
      • The View Employee Status applet shows web Service Portal page instead of mobile
      • CSM users are unable to see the health verification record producer
      • Non-relevant health verification confirmation page and non-accessible link (i.e. Reserve a Space) for CSM users
    Version 1.4.0 - September 2020
    • New: Localization for features from the August 20 release
    • Fixed: External email stamps no longer prevent the processing of actions from visitors
    Version 1.3.0 - August 2020
    New:
    • Link to Workplace Reservation from Health Verification
    • Support for Emergency Outreach application's Daily Health Verification
    Version 1.2.0 - August 2020
    New: Localization for features from the July 23 release
    Version 1.1.0 - July 2020
    New:
    • Localization for features from the July 9 release
    • Compatible with ServiceNow instances on the Paris release
    Version 1.0.6 - July 2020
    New:
    • Visitor Management
      • Invite visitors to the workplace
      • Screen visitors for entry to the workplace on your smartphone, tablet, or computer
      • Look up information for returning visitors
      • Visitor self-screening
    • Localization for features from the June 18 release
    Version 1.0.5 - June 2020
    New:
    • Default health verification questions are available in a new record producer
    • Support for QR codes
    • The Employee Status table was updated for the Employee Health Verification feature
    • Employee status service portal page
    • Ability to scan QR codes from the ServiceNow Now Mobile app
    • Localization for Employee Health Screening v1.0.4 features
    Version 1.0.4 - June 2020
    New: Localization support for:
    • Japanese
    • French
    • German
    • Spanish
    • Italian
    • Brazilian Portuguese
    • Korean
    • Simplified Chinese
    Version 1.0.3 - May 2020
    The Employee Health Screening application facilitates employee screening for elevated temperatures to help prevent possible infections from spreading. Employees are screened, results are recorded, and depending on the results, individuals learn whether or not they can enter the building. Administrators can view trends with a reporting dashboard and track the return of employees into their facilities over time.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.