Financial Services Operations Integration with Verifi release notes
Version history for the ServiceNow® Financial Services Operations Integration with Verifi application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
- Version 1.0.1 - May 2026
- Fixed: Resolved minor issues related to the read-only fields in the Create Alert merchant task when Verifi integration is enabled.
- Version 1.0.0 - April 2026
- This application enables integrating Financial Services Operations with Verifi's Cardholder Dispute Resolution Network (CDRN) to support launching pre-dispute cases within the issuer dispute workflow. It assists in deflecting chargebacks with predefined subflows for eligibility checks, case creation, and periodic polling, and enables resolution within Verifi's standard 72-hour window.