Field Service Marketplace release notes
Version history for the ServiceNow® Field Service Marketplace application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
- Version 30.0.3 - April 2026
- Fixed:
- System properties shipped with the FSM Marketplace app have been updated to require the marketplace_admin role for read and write access. With this change, only users with the marketplace_adminrole can read and modify these system property values, while system admin and maintenance users retain access as per standard platform behavior.
- Corrected Work Order Task state transitions for work orders that are created in bulk through data loader with auto-push configured. Work Order Task state now transitions from Pending Dispatch to Pushed to Marketplace.
- Fixed:
- Version 30.0.1 - March 2026
-
- Field Service Marketplace gives dispatchers and contractor managers a structured way to source, evaluate, and assign work to external providers — without the back-and-forth that slows response times.
- Internal teams post work opportunities with defined criteria, contractors receive instant notifications and submit bids directly in the platform, and managers can compare responses and assign work in a single workflow. Bid visibility is controlled, timelines are tracked, and every step from task posting to award is documented.
- The result: faster contractor sourcing, fewer coordination gaps, and a clear audit trail so external work gets done with the same discipline as work handled internally.