Version history

Version 2.1.0 - November 2022

• This is a feature accelerator Employee Experience Pack focused on the Journey Accelerator feature for managers of teams. This pack demonstrates how a manager can quickly, and repeatedly leverage predesigned plans for introducing a new team member to the work the team does and the actions they need to take to be successful.
• The pack is designed to be leveraged, and/or additive with other packs, such as Onboarding, Transfers, or Promotions. Instead of focusing on corporate HR activities that need to take place, this pack focuses on the micro-level of the manager's ramp-up plan for new additions to their teams.
• The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features of ServiceNow?

Version 2.0.0 - May 2022

• New: This update set contains an example Journey Accelerator for Ramping up an employee.
• Please note that version 2.x of this Experience Pack is officially compatible with the Rome release only.

Version 1.0.0 - March 2021

• New:
  • Journey Accelerator
    • One Plan Template
    • 6 Phases
    • 11 Tasks