Now Assist for Enterprise Architecture (EA) release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Now Assist for Enterprise Architecture (EA) Release Notes

    Now Assist for Enterprise Architecture (EA) leverages Generative AI to enhance the Enterprise Architecture Workspace by enabling natural language queries, generating insights, and managing architectural decision records (ADR). This application continuously evolves through regular updates, improving AI capabilities, diagram handling, and integration with multiple language models to support better enterprise architecture management.

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    Key Features

    • Natural Language Querying: The Enterprise Architecture query agent allows users to ask complex, multi-condition questions about their architecture portfolio, including trend analysis and impact assessments for scenarios like application decommissioning.
    • Diagram Support and Analysis: Users can generate business process map (BPM) diagrams by uploading images, compare any two versions of diagrams to understand changes, and summarize diagrams related to business application hierarchies.
    • AI Skills Integration: The application supports AI Data Explorer and Query Generation skills for natural language querying directly on dashboard widgets, business application insights that are context-aware, and text refinement skills to elaborate or shorten record field content.
    • Multi-Model Compatibility: Supports integration with leading third-party large language models including Google Gemini, AWS Claude, Azure OpenAI, and ServiceNow’s own Now LLM for enhanced AI capabilities.
    • Security and Access Control: Implements role restrictions and access control lists (ACLs) to secure AI agent functionality and ensure appropriate data access within the platform.
    • Enhanced AI Stability and Reliability: Continuous improvements to AI skill reliability provide a smoother user experience.

    Key Outcomes for ServiceNow Customers

    • Accelerated value realization by using AI to quickly summarize, refine, and generate insights on architectural decision records and enterprise architecture data.
    • Improved decision-making through detailed impact analysis and trend comparisons facilitated by natural language queries and diagram version comparisons.
    • Enhanced visualization capabilities by generating and analyzing business process maps and hierarchical diagrams, aiding clearer understanding and communication of enterprise architecture.
    • Greater flexibility and future-proofing with support for multiple AI language models and secure AI agent operation tailored to organizational roles.

    Version history for the Now Assist for Enterprise Architecture (EA) application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 7.3.1 - June 2026
    • New:
      • Use the Enterprise Architecture query agent to ask natural language questions about your enterprise architecture portfolio. The agent supports multi-condition queries, quarterly trend comparisons, and impact analysis for scenarios such as application decommissioning, and suggests related questions after answering.
      • Generate a business process map (BPM) diagram in the Enterprise Modeling & Visualization by uploading an image of an existing process diagram.
    Version 7.1.0 - March 2026
    • New: Added support for AI Data Explorer and Query Generation skills to enable natural language querying and analysis of Enterprise Architecture Workspace dashboard widgets.
    • Changed:
      • Business application insights are now context-aware, automatically including relevant information from the source page from where you are generating insights.
      • Diagram change analysis now allows comparison between any two diagram versions, not just adjacent versions.
    Version 7.0.3 - January 2026
    Fixed: Enhanced AI Skill Stability - Improved the reliability of AI-powered features to ensure a smoother experience.
    Version 7.0.1 - December 2025
    • New:
      • Added the diagram change analysis Now Assist skill to compare different versions of a diagram and summarize the changes
      • Added the refine text Now Assist skill that helps to elaborate or shorten the text context of a record field
    • Changed:
      • View the business application source fields on the skills configuration page, based on which the business application insights are generated
      • Role restrictions added to default roles associated with all Now Assist for EA skills.
    Version 6.0.1 - October 2025

    Changed: Updated LLM prompts for ADR Doc Summarization and Actions skill.

    Version 1.1.2 - October 2025

    New:

    • Implemented security in Now Assist AI agents with access control lists (ACLs).

    Changed:

    • Updated LLM prompts for ADR Doc Summarization and Actions skill.

    Fixed:

    • Issue in fetching the related records for a business application, while creating a diagram using the Generate enterprise architecture diagram agent.
    Version 6.0.0 - September 2025
    • New:
      • Generate insights for business applications using the Now Assist skill, Business Application Insights
      • Refine Architectural Decision Record (ADR) summaries by providing prompts to generate more targeted, relevant, and actionable summaries
    Version 3.0.0 - August 2025 (Yokohama)
    • New:
      • Support for third-party small or large language model with any Now Assist for Enterprise Architecture (EA) skill or AI agent. The supported LLMs are:
        • Google Gemini
        • AWS Claude
        • Azure OpenAI
    Version 1.1.1 - June 2025 (Xanadu)
    New: Support for Now LLM.
    Version 1.4.0 - May 2025
    New: Support for Now LLM.
    Version 1.1.0 - March 2025
    Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise architecture diagrammer AI agent.
    Version 1.0.0 - February 2025
    Now Assist for Enterprise Architecture (EA) drives customer value faster by utilizing the power of Generative AI (GenAI) to summarize, shorten, or elaborate architectural decision records (ADR) in the Enterprise Architecture Workspace.