Microsoft Azure DevOps integration for Agile Development release notes

  • Release version: Store
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Microsoft Azure DevOps Integration for Agile Development Release Notes

    The Microsoft Azure DevOps integration for Agile Development allows ServiceNow customers to synchronize records bidirectionally between ServiceNow and Azure DevOps Boards. This integration enhances Agile development processes by ensuring that teams can effectively manage their work items across both platforms.

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    Key Features

    • Bidirectional Synchronization: Enables seamless updates between ServiceNow and Azure DevOps.
    • OAuth Authentication: Supports secure integration with Azure DevOps using the OAuth protocol.
    • Process-Level Mappings: Allows customization of table, field, and workflow state mappings for various Azure DevOps project types.
    • Two-Way Sync: Supports synchronization of fields like Assignee, Work Notes, and Iterations.
    • Support for SAFe: Includes native support for exporting SAFe entities and synchronizing SAFe Sprints.

    Key Outcomes

    With the latest updates, customers can expect improved performance, resolution of bugs related to work item creation, and more reliable synchronization processes. The integration ensures that teams have access to accurate and up-to-date information, facilitating better collaboration and project tracking.

    Version history for the Microsoft Azure DevOps integration for Agile Development on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.7.1 - March 2026
    Fixed an issue where the default Area Path was not automatically populated when a team was selected during work item creation. The Area Path now correctly defaults based on the selected team's configuration.
    Version 1.7.0 - December 2025
    Performance improvements.
    Version 1.6.2 - August 2025
    Fixed: Issues with duplicate work notes generated in SPM, when linking related items to a story in Azure DevOps and commenting in parallel.
    Version 1.6.1 - June 2025
    • Fixed:
      • Addressed an out-of-order update issue occurring during rapid consecutive updates to the same record.
      • Resolved an image synchronization problem when attaching images to HTML fields.
    Version 1.6.0 - November 2024
    • New: Support for OAuth authentication protocol for integration between Azure DevOps and Agile Development 2.0
    • Fixed: Fixed issue with Azure DevOps integration when Area Path is updated in ADO for an AzureDevOps work item
    Version 1.5.5 - September 2024
    Bug fixes.
    Version 1.5.4 - May 2024
    Minor fixes related to features like bulk import and real time sync.
    Version 1.5.3 - February 2024
    Minor bug fixes for issues around import, export and mapping.
    Version 1.5.2 - May 2023
    • Following issues have been fixed:
      • Creation of duplicate records
      • Clearing sprint field when sync_sprint field is disabled
      • Clearing Description and Acceptence criteria fields on the ADO.
    Version 1.5.1 - February 2022
    Fixed: Bug fixes.
    Version 1.5.0 - June 2021
    • Changed:
      • Support for multi-select fields in Azure integration.
      • Improved troubleshooting and updated log details.
    Version 1.4.2 - April 2021
    • New:
      • Agile Release Train field does not appear in Azure DevOps Projects when mapping exists for tables extending SAFe Story
      • Duplicate External IDs are created when work items are converted from one type to another in Azure DevOps
    Version 1.4.1 - March 2021
    • New:
      • Support for synchronization of SAFe Sprints with Microsoft Azure DevOps
      • Native support for export of SAFe entities (SAFe Story, SAFe Feature and SAFe Epic)
      • Support for following additional field types in field mapping
        • Date Time
        • Reference Field
      • Support for two-way sync of Assignee field
      • Support for two-way sync of Work Notes
    Version 1.3.0 - July 2020
    • New: Process-level mappings: Table, field, and workflow state mapping are supported for Azure DevOps projects of default and custom process types.
    • Changed: Instance-level mapping: Map configuration for Azure DevOps projects is no longer generated at the instance level.
    • Fixed: Minor bugs
    Version 1.2.1 - May 2020
    Fixed: Performance bug fixes.
    Version 1.1.0 - April 2020
    • New: Support for Iterations
    • Fixed: Bug fixes
    Version 1.0.0 - February 2020
    Integrate Microsoft Azure DevOps Boards with ServiceNow Agile Development to enable bidirectional synchronization of records between the two applications.