Version history

Version 1.5.0 - March 2026

• Automatically create a copy of Field Service Management (FSM) content pack process configuration on content pack application installation.
• Uptake of the dependency
• As part of the incoming dependency automatically create a copy of the process configuration template when the FSM content pack is installed

Version 1.4.0 - February 2025

Addressed data model changes coming from our core plugin (sn_po).

Version 1.2.1 - September 2024

Nothing has been changed. We have just updated the version of our dependency plugin [sn_po].

Version 1.2.0 - February 2024

Changed: Minor fixes and changes made to the data models of Process Mining for Field Service Management.

Version 1.0.0 - February 2023

Process Mining for Field Service Management creates business process flows from the work order task data in audit trails, allowing process owners to perform in-depth analysis and discover process insights to improve business outcomes.