Contract Workspace release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Contract Workspace release notes

    Contract Workspace, included with Contract Management Pro, centralizes contract request management and processing for fulfillers and stakeholders. It offers a unified interface to prioritize and efficiently handle contract requests, improving contract lifecycle management within your organization.

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    Key Features and Updates

    • Offline Signatures Support (v1.9.0, June 2026): Enables management of contracts signed outside the system, enhancing flexibility in contract workflows.
    • Document Comparison for External Storage (v1.8.1, March 2026): Supports comparing contract documents stored outside the ServiceNow platform, facilitating contract review and validation.
    • Integration with AI and Playbook (v1.6.0, September 2025): When NowAssist in Contract Management plugin is installed, users can review and edit AI-extracted metadata via a Playbook related list. Features include managing contract reminders for renewals or terminations, improving contract oversight.
    • Improved Executed Contracts View (v1.6.0): Displays additional fields and related lists such as Obligations and Playbook entries to provide a comprehensive contract snapshot.
    • User Interface and Accessibility Enhancements: Accessibility fixes (v1.5.0, August 2025), Dark theme optimizations, and role-based messaging ensure an inclusive and tailored user experience.
    • Workflow Improvements: Self-served contract requests in mixed signature workflows appear under unassigned requests when awaiting signature (v1.4.0, May 2025), aiding request tracking.
    • Document Organization (v1.3.0, February 2025): Contract documents are grouped by contract types by default, simplifying navigation.
    • Performance and UI Fixes: Ongoing performance improvements and UI fixes enhance responsiveness and usability across contract lists and related views.
    • Compatibility Fixes: Resolved issues ensuring consistent display and functionality when integrated with Legal Counsel Center and Software/Hardware Asset Management workspaces.

    Practical Impact for ServiceNow Customers

    By adopting Contract Workspace, organizations can streamline contract request handling, increase visibility into contract details, and leverage AI-assisted metadata extraction for better contract governance. The support for offline signatures and external document storage broadens contract processing scenarios. Enhanced UI elements and performance improvements contribute to a smoother user experience, while integration compatibility ensures seamless operation within your ServiceNow ecosystem.

    Version history for the Contract Workspace application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.9.0 - June 2026
    New: Contract requests now support offline signatures, enabling users to manage contracts signed outside the system.
    Version 1.8.5 - May 2026
    Fixed: Improved performance when displaying expired contracts list.
    Version 1.7.7 - April 2026 (Yokohama)
    Fixed: The New button on the contract list view now appears correctly in Software Asset Management and Hardware Asset Management workspaces when the Contract Management Pro application is installed.
    Version 1.8.1 - March 2026
    New: Document comparison now supports contract documents stored in external storage.
    Version 1.7.2 - December 2025
    • Fixed:
      • Resolved performance issues on the Contract workspace home page.
      • Resolved conditional visibility of "Related contract requests" related list in a contract request.
    Version 1.6.0 - September 2025
    • New:
      • A new Playbook related list is now available in Contract Workspace when the NowAssist in Contract Management plugin is installed. The Playbook allows users to review metadata extracted by AI agents within the Manage Contract Repository agentic workflow. Users can edit the extracted information as needed and submit updates to the contract repository. If the contract end date is available, the Review contract reminders tab appears in the playbook, enabling you to review and update the AI-calculated contract reminder date and specify recipients for contract renewal or terminations.
      • The Executed contracts view on the Contracts Workspace has been improved to display additional fields and related lists (e.g. Obligations, Playbook, Executed contracts etc.).
    Version 1.5.0 - August 2025
    • Fixed:
      • Accessibility issues are fixed.
      • The message to use Now Assist contract analysis is now visible only to appropriate roles like contract fulfiller working on request and not visible to contract users who are on the watchlist.
      • Widgets, welcome banner image, headers, and labels are optimized to work with the Dark theme in contract workspace.
    Version 1.4.0 - May 2025
    • New: For self-served contract request in mixed signature workflow, the contract request will be displayed under unassigned contract request list when a requestor submits a change request for requests in Awaiting signature state.
    • Fixed: UI issues
    Version 1.3.0 - February 2025
    • Changed: In Contract workspace and Legal Counsel Center, the contract documents in the Contract documents tab are grouped based on contract types, by default.
    • Fixed: Performance improvements.
    Version 1.2.1 - November 2024
    Fixed: The Send Document button does not appear in Contracts Workspace if Legal Counsel Center app is not installed. This has been fixed.
    Version 1.1.0 - August 2024
    Fixed: Related lists displayed for a legal request in Legal Counsel Center and Contract Workspace are inconsistent.
    Version 1.0.3 - May 2024

    ServiceNow Contract Workspace is included with Contract Management Pro. Contract Workspace helps fulfillers and stakeholders to stay on top of all contract request management and processing related activities within their organization. It enables them to prioritize and efficiently address contract requests from a single interface.