Now Assist for Manufacturing Commercial Operations (MCO) release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Now Assist for Manufacturing Commercial Operations (MCO) application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.2.0 - June 2026
    • New
      • Detect claim anomaly - two new capabilities
      • Auto-categorize Repair Claims capability
      • GenAI summary on repair claims
    Version 2.1.2 - April 2026
    New - Anomaly detection AI skill
    Version 2.0.1 - March 2026
    • New: Plan and Execute Recall Campaign Phases Agent
    • Changed: Changes to how asset applicability conditions in corrective actions are set based on information from the repair instructions document
    Version 1.0.1 - December 2025
    • Now Assist for Manufacturing Commercial Operations (MCO) uses ServiceNow's agentic and generative AI capabilities to enrich purpose-built manufacturing workflows
    • For Recall campaigns: TheCreate recall corrective actions AI agent enables manufacturers to create corrective actions and a list of parts and labor needed for each corrective action,  by analyzing documents such as repair instructions and bulletins. It automates a key step of an creating a recall campaign and reduces manual errors.