Now Assist AI Helper - Galileo Inside release notes

  • Release version: Store
  • Updated October 16, 2025
  • 1 minute to read
  • Version history for the Now Assist AI Helper - Galileo Inside application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.1.2 - October 2025

    This plugin was updated to be compatible with the October version of Now Assist.

    Version 2.1.0 - August 2025
    • New: Citations are now clickable - users can select them to view source articles and industry research from the Galileo library.
    • Changed/Fixed: Bug fixes and general improvements
    Version 2.0.0 - May 2025
    The Now Assist for HR - Galileo Inside experience leverages AI to provide HR professionals with fast, accurate answers to complex workforce questions by synthesizing information from multiple trusted sources, including internal knowledge bases and theJosh Bersin HR research library. This feature ensures HR teams can make informed, strategic decisions with research-backed insights delivered directly within their flow of work. It is available as part of Now Assist for HR and requires a valid entitlement to Josh Bersin content to unlock full capabilities.