Performance Analytics content pack for Service Portal release notes

  • Release version: Store
  • Updated February 20, 2020
  • 1 minute to read

    • Version history for the Performance Analytics content pack for Service Portal on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.0.1 - February 2020
    • ServiceNow® Performance Analytics Content Pack for Service Portal allows administrators to monitor the traffic across all portals. Administrators and service delivery executives can use visitor and view metrics to improve the portal experience, increase satisfaction, and drive adoption.
    • This content pack is available to customers with any form of Performance Analytics entitlement.
    Version 1.0.4 - August 2019
    Administrators and service delivery executives can use the Service Portal Usage dashboard to identify how many users have visited the Service Portal, what pages on the portal are most viewed, and how these metrics compare by country.