Extension points in Skills Management

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Use extension points to calls scripts to add custom group types to manage skills.

    To see a list of extension points that you can use for Workforce Optimization for ITSM, navigate to System Extension Points > Scripted Extension Points. In the Extension Points list, open the sn_skill_cfg_page.ManageSkillsExtnPt extension point.

    Use scripted extension points to integrate customizations without altering the core components in the application code. When customizing a base application, you implement the scripted extension points by creating the custom script includes and registering them against the scripted extension points.
    Tabelle : 1. Extension points for event types
    Extension point name Description
    sn_skill_cfg_page.ManageSkillsExtnPt Implement this extension point to customize the logic of creating users by groups for the Manage IT skills page.
    Wichtig:
    You can configure additional groups using the sn_skill_cfg_page.ManageSkillsConstants script include. For information on script includes see, Script includes.