---
sourceDocument: Australia ServiceNow AI Platform Capabilities
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/servicenow-platform

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Create an Orchestration ROI automation entry record

# Create an Orchestration ROI automation entry record {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

The ROI automation entry record couples the cost of performing a task with the
specific workflow that automates the task, for the purpose of calculating the resulting
savings.

## Vorbereitungen

Role required: orchestration_manager

Before starting this procedure, verify
that the appropriate [labor rate cards](https://servicenow-prod.fluidtopics.net/4Nhu_eaVs_YlA3iEw~MfZg "Before calculating your Orchestration ROI, you must create labor rate cards for the manual work that would be required to complete the tasks correlated to the ROI calculations.") were created.

## Warum und wann dieser Vorgang ausgeführt wird

Use this record to apply a manual hourly rate to a task that is performed automatically by your instance. To determine the savings realized from orchestrating a task, the system can evaluate whether those savings were estimated or calculated.

* Estimated savings: Uses the labor rate, the time estimates for completion of the task, and the number of automations that have been run to determine savings.
* Calculated savings: Uses the labor rate, the time calculated for completion of the task, based on the configured evaluation period, and the number of automations that have been run to determine savings.
{#t_CreateOrchROIAutoEntryRecord__ul_j4g_vns_5s}

## Prozedur

1. Navigate to AllOrchestrationROIAutomation Entry Form.
2. Fill in the fields on the form, as appropriate.  
   {#t_CreateOrchROIAutoEntryRecord__table_t5v_xcs_ps__entry__2}

   | Field | Description |
   |-|-|
   | Category | Category of the selected workflow automation. The following categories are provided in the base Orchestration - ROI system: * Access \& Identity Management * Datacenter Automation * IT Service Management * Other {#t_CreateOrchROIAutoEntryRecord__ul_q4c_5wx_ps} Hinweis: To create a category, open the dictionary record for the Automation Entry Form \[automation_entry_form\] table and add an option to the choice list. |
   | Item | Unique name for the specific task within the category. This value represents the work to which the labor rate card applies, such as Password Reset. |
   | Resource | Labor rate card to apply to this automation entry. You must have IT Cost Management active on the instance for this field to appear. |
   | Associated Workflows | Workflow automations created to automate this manual task. The system uses this field to identify the number of automations that have been run. |
   | Estimated Duration (min) per Task | Estimated time to perform this task manually. |
   | Estimated Volume per Month | Estimated number of times needed to perform this task manually per month. |
   | Read-only fields ||
   | Start time | Start time for the evaluation period. Configure this value in the Time Range for Calculated Averages module. |
   | End time | End time of the evaluation period. Configure this value in the Time Range for Calculated Averages module. |
   | Calculated average duration per task (min) | Actual time required to perform this task manually. |
   | Calculated average volume per month | Actual average number of times this task is performed manually per month. |
   [Tabelle : 1. Automation Entry Form]

   {#t_CreateOrchROIAutoEntryRecord__table_t5v_xcs_ps}
3. Select one of these submission options:  
   * Submit: Saves the record to the table without running any calculations.
   * Submit and process now: Saves the record and calculates the savings based on the hourly rate and the number of workflow contexts for this automation entry.
   {#t_CreateOrchROIAutoEntryRecord__ul_ct4_xfs_ps}